KSA operators fined over roaming fees

KSA regulator fines operators for offering free roaming service for incoming calls

Tags: Saudi Arabia
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KSA operators fined over roaming fees Saudi Arabia's telecoms regulator banned operators from offering a free roaming service for incoming calls in February.
By  ITP.net Staff Writer Published  July 12, 2010

Saudi Arabia's telecoms regulator, the Communications and Information Technology Commission (CITC), has handed a SR5 million ($1.32 million) fine to at least one of the country's telecom operators for violating a ban on offering a free international roaming service.

The CITC initially ordered Saudi Arabia's three mobile operators to stop offering their subscribers free incoming calls while outside the country back in February.

Dr Dhaifallah Al-Zahrani, deputy governor for legal affairs, CITC, said the commission would continue to fine on companies found to be violating the rule, according to a report from The Saudi Gazette.

While itp.net was unable to make contact with telcos STC and Mobily, a spokesperson for Zain confirmed that Zain KSA had not been fined.

The CITC's decision to prevent the operators from offering free incoming roaming calls has caused consternation among many mobile users, who have complained on online message boards that the regulator is supposed to help protect the consumer rather than raise prices.

2591 days ago
jim

Its so sad that the regulator is against the customers.To whom are they protecting?

2593 days ago
Har

Free incoming call while roaming offered by operators is benefiting consumer, but loosing to CITC for not getting fees from Operator's revenue. "The CITC's decision to prevent the operators from offering free incoming roaming calls has caused consternation among many mobile users, who have complained on online message boards that the regulator is supposed to help protect the consumer rather than raise prices."

2594 days ago
Mohammed Merie

I wonder why would they fine them .. every one is free to offer his subscribers free roaming .. istead of fining them for offering this free service, let them fine them with the bad coverage & reception as well as the mess in the invoicing & bills ..

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