Sony warns of Vaio notebook burn risk

Sony Gulf received three overheating complaints from customers in the Middle East

Tags: BahrainComplaintEgyptKuwaitSaudi ArabiaSony CorporationSony GulfUnited Arab Emirates
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Sony warns of Vaio notebook burn risk There's a burn risk associated with certain models in the Sony Vaio VPCF11 and VPCCW2 series.
By  Vineetha Menon Published  July 1, 2010

Sony is warning consumers that certain Vaio notebook models could overheat and potentially result in burns.

"In rare instances, these notebook computers may overheat due to a potential malfunction of the internal temperature management system, resulting in deformation of the product's keyboard or external casing, and a potential burn hazard to consumers," the firm revealed on their eSupport website.

The issue affects certain units with the within the VPCF11 and VPCCW2 series of notebooks, and Sony has released a software update to fix the problem.

Sony Gulf admits they've received a few related overheating cases in the Middle East.

"So far, we have received 3 complaints from consumers regarding this issue of overheating. None of the cases have resulted in injury to users or any damage to property," revealed Sony Gulf's corporate communications executive Neil D'Sylva.

If customers activated the ‘Auto VAIO Update' at the time of installation, the firmware update will be automatically downloaded and installed but if the auto-update hasn't been selected, customers are advised to perform a manual download through the Sony Support site.

 

 

3246 days ago
Sujin Balakumaran

Surprised to see that they did not inform the registered users of that particular models. Very responsible company and its operations. Ideally, they should inform officially to Aviation Authorities, other Government / Safety Agencies to do a Risk Assessement / Actions.

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