Nokia sets up UAE warranty helpline

Nokia (04) 359 9994 warranty hotline is reachable daily, except Fridays, from 10 am to 8pm

Tags: ComplaintNokia Middle East and AfricaUnited Arab Emirates
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Nokia sets up UAE warranty helpline Nokia (04) 359 9994 warranty hotline can be reached from 10 am to 8pm every day, except Fridays.
By  Vineetha Menon Published  January 25, 2010

Nokia has created a hotline for customers in the UAE that will address any warranty related questions related to Nokia phones and accessories.

The (04) 359 9994 Nokia warranty hotline is available daily, except Fridays, from 10 am to 8pm.

Customers need to provide the device's IMEI code, which the hotline agents will check to find out if it was sold at an authorised retailer and is still covered under the warranty. If everything is in order, the agent will then suggest the most convenient Nokia Care Centre location for the customer to drop his device off for repair.

In August last year Nokia dropped its authorised service partners and set up a series of dedicated Nokia Care Centres to streamline its business and centralise after-sales activities.

"As part of the growth of our business in the Middle East, we have been investing in the care service and increasing its resources to better serve our consumers. The introduction of the Nokia Warranty Hotline is our most recent step to ensure our customers receive the best service we can offer," said Najib Abi-Abdallah, head of Care, Nokia, Lower Gulf.

"Providing a means for them to contact us directly not only allows us to be more in tune with their needs but also provides them with an enhanced sense of confidence when buying any Nokia product. The UAE is a leading market in the region and we are proud to implement this project in such a key place", he added.

1896 days ago
Mohamed Hassan

I HAVE BEEN TRYING TO GET A WARRANTY CLAIM OR OVER 6 MONTHS AND NO ONE IS HELPING ME. I HAVE SPENT DOUBLER THE COST OF THE PHONE. I WILL TAKE LEGAL ACTION AGAINST NOKIA.

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