CRM comes in Arabic and FarSi

Canadian company Customer1 has come all the way to the Middle East to demonstrate to customers in this region a preview of its Arabic and Farsi versions of its customer service and helpdesk product.

Tags: CRMCanadaCustomer1United Arab Emirates
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CRM comes in Arabic and FarSi Arabic helpdesk from Customer1.
By  ITP.net Staff Writer Published  October 20, 2009

Canadian company Customer1 has come all the way to the Middle East to demonstrate to customers in this region a preview of its Arabic and Farsi versions of its customer service and helpdesk product.

The move from the vendor is part of a concerted effort to expand its presence in the Middle East region.

Ayman Zeibak, General Manager of Saudi-based ADMC claims that Customer1’s CRM solution provides faster deployment, a lower cost of service, and higher agent productivity, while improving customer service levels for organisations and contact centres.

“We are excited to be the first distributors of Customer1’s award-winning software in the Middle East. Its speed of deployment, demonstrated cost savings, functionality and availability in Arabic positions it to be a leading CRM solution for customer service in the region,” says Zeibak. Exhibiting in the Canadian Pavilion in Hall 2, representatives from the company are on hand to take local users and visitors alike through the Arabic and Farsi platforms.

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