Wavetec’s interactive touch solutions

Wavetec, A Dubai-based company, is illustrating its interactive touch screen displays at its stand, in addition to its electronic queue management systems.

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Wavetec’s interactive touch solutions Wavetec’s interactive touch screens.
By  ITP.net Staff Writer Published  October 20, 2009

Wavetec, A Dubai-based company, is illustrating its interactive touch screen displays at its stand, in addition to its electronic queue management systems.

Its interactive multicube WIM series has a large anti-scratch screen, is pen or finger driven has ultra high resolution of 2048 x 768 (1x2 system) and has picture-in-picture forumuli-task functions. In addition, Wavetec also has its interactive board 75 inch rear projection series and 52 and 65 inch interactive boards on display at is stand.

Wavetec mostly supplies its complementary hardware and software products to government agencies, banks, financial institutions, stock exchanges, hospitals, public institutions, foreign currency exchanges and stores such as Waitrose.

Norman Badger, a Wavetec Consultant, says that the company also has ambitions of extending its reach to the European and African markets, in addition to the current reach it has in the Middle East market. In terms of reaching the European market, Badger says that the company has attained the services of a distributor in the UK already and that this distributor also has access to the United States market. Countries that Wavetec already distributes its products to in the Middle East include Bahrain, Kuwait, Oman , Qatar and Saudi Arabia. The company currently distributes to over 30 countries.

“On a cost-basis we’re very much cheaper than anybody, and in terms of the software it is excellent, ” says Badger when referring to the company.

Apart from the touch screen displays, the company also has its electronic queue management systems on dsiplay. The queue management products include such devices as ticket dispenser units, status display units and counter display units.

The company’s queue management software has even branched into the email and mobile space with its eQ Notifier service that keeps managers informed regarding daily customer service activities. The service provides end of day electronic queuing reports via SMS or email to busy managers. It is further capable of producing specialised reports for different levels of management, from a Branch manager to senior management.

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