Dubai eGovernment improves portal

Dubai eGovernment announced yesterday that it has restructured its web portal to reflect ‘life events’ to make the portal easier to use for individuals, businesses and other organisations.

Tags: Dubai eGovernmentUnited Arab Emirates
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Dubai eGovernment improves portal Dubai eGovernment has made its web portal easier for individuals to use.
By  ITP.net Staff Writer Published  October 19, 2009

Dubai eGovernment announced yesterday that it has restructured its web portal to reflect ‘life events’ to make the portal easier to use for individuals, businesses and other organisations.

The official portal of Dubai Government, www.dubai.ae, has now been structured around significant life events that reflect life stages of individuals, businesses and visitors, to make key information and services easier to find and provide a more logical organisation of services.

The eGovernment portal acts as the launch point for over 2,000 services from various government entities in Dubai. Ahmed Bin Humaidan, Director General of Dubai eGovernment, says: “The process of restructuring our portal around life events makes Dubai one of the first eGovernments, aiming to meet customers’ increasing requirements particularly those related to government transactions and procedures. All life events cater for citizens, residents, businesses and visitors, and include important stages in their lives. The portal also offers specialised topics, for a browsing by topic approach.

“In order to ensure the success and generate mass support for this new approach, we have been collaborating with various service providers from both the government and private sectors. The first phase of this initiative will target services in the government sector and some private sector services,” he adds.

The second phase of the project is scheduled to start next month. It will include an expansion of life events services and the enhancement of existing services, plus the introduction of web 2.0 tools in order to create greater interaction with users.

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