Feel the pain

Etisalat is hitting headlines as the fastest growing mobile operator in the world

Tags: Emirates Telecommunications Corporation
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By  Mark Sutton Published  July 23, 2008

Etisalat is hitting headlines as the fastest growing mobile operator in the world. Which is great, but I do hope they are ready for all those new customers.

Certainly the company likes to promote its commitment to the customer. If you're in the UAE, you've probably seen the latest Etisalat TV commercial - the one with a Very Important Man shouting at a control centre of efficient-looking engineers to 'Move Fast!' as their wonderful new network comes online.

But is that really the experience that customers receive? It doesn't look like that was the case for one poor blog poster....

Warning: This post is way over normal TLDR limits (Too Long Didn't Read) and will also make you want to cry in sympathy for what the poor guy goes through.

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