ACS to provide ticketing for Dubai tram project

Contactless ticketing system for Al Sufouh tram will allow travel on other RTA networks

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By  Mark Sutton Published  July 1, 2009

US-based Affiliated Computer Services (ACS) has been selected to provide a contactless ticketing solution for the Dubai Al Sufouh Light Rail Transit project.

The tramway project will connect 13 stations linking Dubai Marina to the Burj Al Arab, and is expected to be in service by early 2011.

ACS has been contracted by Alstom, the project lead, to supply all of the ticketing hardware and software, including validation terminals, control terminals and vending machines for issue and recharge of the contactless tickets. The tickets will also be usable on all Dubai Roads & Transport Authority (RTA) public transport systems, including the metro, waterbuses, buses and the tram.

ACS will also develop a central management system, which will interact with the RTA’s own systems, to monitor customer data, handle fare-setting rules, manages restrictive lists and security keys, and distributes revenues. All of the systems will be available in both English and Arabic.

Patrice Vincendeau of ACS commented: “This engagement will showcase ACS’ transportation solutions in the Gulf and provide the region with an intelligent system that responds to the daily congestion demands while also offering efficient transportation services. Our team has implemented intelligent and sophisticated systems around the world and made a difference in the lives of millions of people by helping them move quicker and more efficiently.”

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