Got a tech problem? Microsoft will ‘fix it’

New Fix It button will help solve common Windows problems and bugs with just one click

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By  Vineetha Menon Published  February 8, 2009

Microsoft has introduced a new ‘Fix It’ button to help solve common technical problems for Windows users.

The ‘Fix It’ initiative went live on Microsoft’s Knowledge Base late last year and is now available on more than 100 separate entries. It’s also displayed on Windows Error Reporting (WER) solutions to make it easier for troubled users to get a quick-fix.

“When you find a Fix it solution you have a safe and trusted way to apply automated fixes, configuration settings, and workaround steps just as you would find in the manual steps section of support content assets,” announced Microsoft on it’s Help and Support pages.

Once clicked, the button kicks off a download of an executable file that takes the necessary action required to solve a problem or bug.

Using the tool isn’t necessary if users are more comfortable following the steps outlined in support articles, but instead provides an easier option for those not that technically inclined. Users can even suggest other problems they’d like a quick-fix for by visiting the ‘Fix It’ page.

Microsoft has plans to extend ‘Fix It’ to its bug reporting system, so instead of just reporting a problem, Windows users will get the chance to rectify it easily.

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