Batelco introduces free incoming roaming

World Freedom service will allow roaming customers to receive calls free of charge in 21 countries

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By  Mark Sutton Published  September 25, 2008

Batelco launched a new service today to provide free incoming calls for its mobile customers that have international roaming.

The Batelco World Freedom service covers 21 countries, and will mean that Batelco customers who are visiting those countries will not pay to receive incoming calls.

Currently Batelco subscribers are charged Batelco standard IDD rates from Bahrain to the country where they receive the calls and may have additional charges on top from the host operator.

Batelco Chief Executive Officer Peter Kaliaropoulos commented: “Batelco is the first company in the world to provide free incoming calls from anywhere in the world in 21 countries. This is great news for our prepaid and postpaid customers, who travel to the countries covered by the new service.”

The World Freedom service is available from today, and applies in Albania, Algeria, Armenia, Bosnia, Croatia, Estonia, Georgia, Ghana, Iraq, Ivory Coast, Jordan, Luxembourg, Moldova, Mozambique, Nigeria, Norway, Saudi Arabia, Serbia, Slovakia, Slovenia and Sudan.

Batelco said that it expects other operators in the region to sign up to the program.

The GSMA, the global industry association of mobile operators, has called for more competitiveness to reduce the cost of international calls, while the European Union is also trying to introduce rate caps to control the expense of roaming services.

“Batelco supports the GSMA initiatives to deliver better roaming rates to customers across the MENA markets. Commercial negotiations between operators will deliver significant value to customers without the need for unilateral and interventionist regulatory involvement, which does not take into account the size of various markets,” Kaliaropoulos said.

“The introduction of the new Batelco World Freedom is in line with the Company’s long-term policy of keeping all its mobile customers in touch while they travel around the world at the most affordable prices,” he added.

3931 days ago
Rowaida ElAraby

Be fair guys, Batelco is following what is Zain doing just look which countries they are choosing to make this offer. The only ones you can speak of are Jordan, Saudi and may be Sudan. Enjoy it but just look around and compare.

3934 days ago

I've been working at Batelco for 12 years . I moved now to another company, and I sometimes regret it. What I can tell you sincerely, is, that Batelco is the best company in the region, in matters of pricing, engineering, human resources , customer support,VoIP,PSTN,2G,3G ... the list is long... You just compare the services Batelco offers,with others. just read carefully , and you soon discover that others are just fooling you. Well done Batelco. Batelco Fan forever. Mourad

3940 days ago
Yasser Shaker Eqab

It was Zain (formaily MTC vodafone - Bahrain) that actualy introduced the service with only 5 countries and now expanding. Batelco might have jumped ahead with 21 countries that are mostly insignafient to Bahrains market but Zain where the open to open the doors. Batelco would have not introduced this service only to catchup with Zain.... Thank you Zain, they deserve the credit for this one. Yasser A previous Batelco customer, now a loyal Zain one.

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