Etisalat launches interconnection service for global telcos

eGlobe Interconnect service offers interconnection capabilities and a voice trading platform for mobile and fixed-line operators

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By  Vineetha Menon Published  September 23, 2008

Etisalat Carrier and Wholesale Services has introduced its eGlobe Interconnect service for international carriers who can do business through Etisalat’s multiple Points of Presence (PoPs) around the world.

Two agreements have already been signed with telcos KPN and TATA Communications, and eGlobe Interconnect is also being extended to support all of Etisalat's subsidiary operators.

“eGlobe Interconnect makes it easier for international carriers to do business with Etisalat. We can now meet them closer in their home country with a quick and simple solution for exchanging international telephone traffic,” said Ali Amiri, executive vice president, Etisalat Carrier Wholesale Services.

Operating within Etisalat’s existing business structure, Etisalat Carrier & Wholesale Services, offers value-added services to telecommunication companies in the Middle East and globally.

Etisalat states it’s the largest carrier of voice traffic in the Middle East, terminating calls at over 600 destinations with 118 direct connections.

3914 days ago

It is good to see Etisalat expand, but this expansion should not come at the expense of their core customer base in the UAE. Again, today, there are severe internet connectivity issues, bringing international internet connections in and out of the UAE to a crawl. Yet, Etisalat, do not publish anywhere on their website (even Weyak) that there is a problem, their Customer service at 101 deny there is a problem, and as a result Etisalat's customers are left completely in the dark. Indeed, Etisalat's approach seems to be that if internal UAE connectivity is performing then they have met their commitments to their local UAE based customers. With Internet bandwidth charges being amongst the highest in the world, surely the customer could expect Etisalat to be more responsive, a simple announcement on their home page indicating that they are aware there is a problem, and that they are doing something about it, is not much to ask for. As it is, the NOC (Network Operations Center) for Etisalat, while conceding that there is indeed a serious disruption to international service, are not allowed to divulge information to Etisalat customers. So, before selling anymore bandwidth (connectivity) to outsiders, maybe Etisalat should consider providing the level of service and response they promise their local customers, who after all have been the sole reason they have grown in the first place.

3915 days ago
Crystal Robert

Dear Mr Alamery, Thank you for attending this matter promptly. is a human rights site that helps children and mothers, and certainly doesn't deserve to get banned. I am Canadian and a proud member of, which is a virtual homes for all mothers. As Iqbal, the creator of the network said, "nothing about Palestine to be ashamed of." The world has to know what is really happening there, in Occupied Palestine. Best regards, Crystal Robert

3917 days ago
Iqbal Tamimi

Dear Mr. Alamery Since February I have exchanged many letters with Itisalat t find out why my Palestinian mothers network is banned by Itisalat, all I get is this is our rules. Have a look Sir, How can a network defending Palestinians cause harm to UAE? Many of my members wrote many times to Itisalat, even colleagues interested in human rights and ethics of journalism debated how can a human rights website be banned. It is a great opportunity to address the issue through Arabian I hope this time you will read my letter directly and maybe find out what kind of sensorship your employees are practicing against reputable websites. Nothing about Palestine to be ashamed of. I felt embaressed when my members travelled to UAE and found out that they can't access a website dedicated to help women and children and promote the Palestinian plight... Regards Iqbal Tamimi - Journalist in UK Editor's reply: The website does not seem to be blocked anymore.

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