Sony recalls faulty Vaio notebooks

Company confirms overheating complaints in the Middle East

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By  Vineetha Menon Published  September 8, 2008

Sony has announced that it’s recalling 440,000 Vaio notebooks worldwide due to wiring faults that can result in overheating.

The company received 209 reports of overheating worldwide, including seven incidents with people reporting minor burns. While there have been overheating complaints in the Middle East, Neil D’Sylva from Sony Gulf clarified that no recalls have taken place in the region.

“We have been notified that there have been very few cases of overheating. However, there have been no cases of burns,” said D’Sylva.

19 separate Vaio models from the TZ series that were manufactured from May 2007 till present were said to be affected. According to the company, wires were placed in a wrong position near the hinge, while a flaw in the circuit board that controls the screen could cause overheating.

Sony Gulf has announced a free inspection and repair procedure for consumers in the Middle East to determine whether their Vaio TZ notebooks are from the affected batch.

“Additionally, we have also alerted all our retail partners and dealers who will guide their customers accordingly,” D’Sylva added.
 
Shares of the company fell 4.2%, reaching a three-year low following the recall announcement.

3295 days ago
Darryl Hutchison

the mail above says that sony has recalled 440000 sony vaio's worldwide and in the very next sentence sony gulf announce sthat they wont be doing so. what a contradiction, only in dubai man Editor's reply: I believe the situation os that while Sony Gulf has not issued a mandatory recall, it will check and repair notebooks if customers are having problems.

3295 days ago
The Lady

Gee, it takes me back a few years ago, to this little nugget that was reported: http://www.itp.net/news/493785?ln=en

3297 days ago
Hussain M

Most likley the graphics chipset, the infamous XPS M1330 Laptop suffered the same problem wth thousands of recalls worldwide both teh TZ and the XPS utilized the GEforce 8400Go which has been plagued with overheating issues in laptops. rule of thumb...if its ultra slim and claims to have a mighty graphics core...STAY AWAY... MORE GRAPHICS = MORE COOLING NEEDS!

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