UAE link to credit card fraud investigation

Credit card details stolen in UAE used for fraudulent transactions in US

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By  Andy Sambidge Published  September 5, 2008

An international investigation is under way to find thieves believed to have stolen credit card information in the UAE which was then used to make fraudulent purchases in the US.

The scam was uncovered after a number of employees at the US Embassy, and other US citizens residing in the UAE, had unauthorised purchases show up on their cards in recent months.

The US Embassy in the UAE has issued a warning on its website, recommending that all citizens check debit and credit card balances carefully, and to immediately notify banks of any irregularities.

The statement stresses that all of the “To date, all of the reported fraudulent charges have been made from the United States,” the message said. “We are aware of no fraudulent transactions originating in the UAE.”

According to UAE daily the National, MasterCard is co-operating with law enforcement officials and banks to investigate the issue, and Visa is also believed to have been in contact with financial institutions in the US regarding the matter.

According to an anti-fraud manager with a US credit union, quoted anonymously in the paper, Visa said that there had been a “network intrusion” in the UAE between February and August of this year. Visa had said that the intrusion had taken place “at the processor level”, suggesting a payment processing organization, such as a local bank or card issuer, was to blame, although Visa had failed to respond to the National’s requests for clarification.

3535 days ago

Hi Muhamed, you may contact FGB and tell them to process a chargeback. Being a banker n being in the same field for fraud, the bank has to refund the amount inclding the interest within 3 mths once the chargeback process is complete..which is of 45 days. hope this clarifies. i hope FGB is taking measures to prvent such as there has been a hike dese days.

3930 days ago
Sharjeel Ahmed

I think in UAE every one in Dubai have credit cards and time to time this kind of cases are coming. Its a botheration for credit card holders. Banks has to adopted some more security measures. it is possible and easy that if the credit card is being used over net to out side of UAE, bank has to sent an SMS to customer on his mobile for confirmation by pressing 1 for YES and 2 for NO. Also cash draw from out side the country should not be allow it can be draw from the bank who is affiliated from credit card card Bank

3931 days ago

First Gulf Bank by far has the worst customer service. Not only does this bank asks 23% per annum on their loans, Their Customer Service staff are very lazy. Where can you find a bank that says call the phone banking service, where in fact I am already standing inside their main branch.

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