Jacky's shows off new banking solutions at MEFX

Jacky's Middle East to launch new banking hall solutions at MEFX next week

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By  Mark Sutton Published  May 30, 2008

Jacky's Middle East will launch an updated range of solutions for banks at next week's Middle East International Banking, Financial Technology and Services Exhibition and Conference (MEFX).

The distribution arm of the Jacky's Group, which already counts several major regional and international banks among its customers, will exhibit a number of solutions for queue management, customer service and advertising at the show, which takes place from 1-3 June.

Ashish Panjabi, chief operating officer, Jacky's Middle East commented: "MEFX, as a trade-only event that targets executives from the banking and financial sectors, is an ideal opportunity for us to seriously meet focused customers and introduce the latest technology in integrated customer service and queuing systems.

"Customer needs and expectations are evolving rapidly across different sectors and these have placed heavy demands on the banking sectors seeking to deliver high standards services. Our new queue management systems will help deliver superior customer service capabilities by managing systems more effectively," he added.

Among the new solutions on show will be the upgraded Queue Management Systems 380i/280i/180i, with high-resolution touch screen LCD, wireless connectivity, and dual screens that are networked to regional centres and headquarters for real-time monitoring; and integrated multimedia displays (IMD) for advertising to customers while they queue.

Jacky's will also display self-service terminals and kiosks with multifunction printer devices, to help automate common customer tasks, and Quality of Service terminals that allow banks to survey customers on customer service and satisfaction issues through touch sensitive panels place in the bank.

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