Zain to create 'One Network' for Middle East operations

Zain to offer customers in Bahrain, Iraq, Jordan and Sudan local service and rates across all four countries

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By  Mark Sutton Published  April 14, 2008

Zain has announced that it will link four of its Middle East country operations into a single network for users.

The One Network offering will allow pre- and post-paid customers in Bahrain, Iraq, Jordan and Sudan to automatically access their normal phone service at local rates when visiting any of the other three countries in the network. Users will only pay their usual rates for outgoing calls and will not be charged for incoming calls.

One Network users will also be able to use top-cards in local currency to add credit to their account, and be able to make calls to their home country customer care centre free of charge.

The program will connect 14 million customers Zain customers in the Middle East, and is based on Zain's existing One Network for Africa, which connects twelve African countries covered by Zain's Celtel subsidiary.

Dr Saad Al Barrak, CEO of Zain Group said: "This truly is a defining moment in the history of the Middle East and global telecommunications and a major step forward in Zain's intent to become a top-ten global mobile operator by 2011. The launch of One Network in the Middle East helps fulfill our promise to deliver to our customers a unique and rewarding Zain brand experience through the products and services we offer."

Zain said that is expects its Saudi operations to be added to the Middle East One Network once they begin operations later this year, with its other regional services being added subject to regulatory approval.

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