Serious issues with Vista Service Pack 1 continue

Users report failed installations, device driver incompatibilities, endless rebooting

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By  Quintin Smith Published  March 27, 2008

Following the public release earlier this month of the Service Pack 1 update for Windows Vista, users have been reporting a string of problems concerning the update’s installation, compatibility and stability.

Microsoft originally delayed SP1 due to prior security and compatibility concerns, but it seems their troubles are far from over.

The first problem that many users are coming up against involves installing the update in the first place. Microsoft has given eight reasons why Vista’s Autoupdate feature won’t download SP1, which can be read here. These reasons include a list of drivers which prevent the downloading of SP1 due to known incompatibility issues.

Microsoft are offering free support to anyone having difficulty installing the update, though this hasn’t stopped many users spending hours trying to struggle through the installation themselves.

Once the update is installed Microsoft has admitted to many programs suffering a loss of functionality. A list of affected programs can be read here. Further complaints relate to SP1 computers crashing when exiting sleep mode, and the automatic uninstallation of the Group Policy Management Console.

Other problems can be traced back to the KB935509 update, a pre-requisite for Service Pack 1 which in rare cases causes PCs to endlessly reboot. This update also fails to install on some PCs running multiple operating systems, as it requires access to the master boot record and the system boot loader. When a system runs multiple OSs both of these aren’t always available.

Microsoft have suspended automatic distribution of KB935509.

3847 days ago
NealB

I installed on my Toshiba notebook Centrino Duo PC (2.0ghz, 2gb ram) running Vista Ultimate and nothing went wrong. It went so smoothly that I really didn't notice much difference afterwards. -NB

3850 days ago
Mohammed Kazim

MS should not test the software by the customers who paid for the software for new/additional features and smooth functionality.Instead the customers or users have to suffer the time loss due to bugs or malfuntion. hence MS can be sued as they do others for Intellectual property rights.

3850 days ago
Jawad Saadi

The best upgrade I have done since I started using a PC 20 years ago, was from Vista to XP! It seems Vista was developed by the competition, it gave me hell for 2 months before I upgraded to XP

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