Saudi mobile operator Mobily signs Ericsson in three-year managed services deal

Ericsson to be responsible for upkeep of operator’s network in "largest deal of its kind"

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By  Derek Francis Published  March 17, 2008

Mobily, the Saudi Arabian mobile operator, has signed a three-year managed services agreement with Ericsson, in what is the being touted as the largest deal of its kind in the Middle East.

Ericsson will be responsible for network operations, field operations and optimization as well as spare parts management and site maintenance across Mobily’s entire multi-vendor network.

“Ericsson has been working with Mobily and the Etisalat Group for several years now and it’s an honour to be chosen as a managed services partner for their network,” said Jan Frykhammar, senior vice president and head of business unit Global Services.

“With Ericsson running the operations of the network, Mobily will be able to allocate even more time and focus on customer-facing activities,” he added.

Mobily will retain ownership of the network and continue to be responsible for its strategy, and the agreement will allow it to reduce operational costs.

The partners have enjoyed a partnership dating back to 2005, when Ericsson first supplied network equipment and services to the operator. The financial terms of the deal were not disclosed.

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