Angsana takes care of guests with IP-enabled services

Alpha Data to supply IP-based guest services solutions for Angsana Hotel

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By  Mark Sutton Published  November 28, 2007

Alpha Data has been selected to provide a full range of hospitality solutions to the new Angsana Hotel & Suites in Dubai. The hotel, the first UAE property from Banyan Tree, will roll out a unified system for guest services and communications before it opens at the start of next year.

The system will include an IP phone in every room, with touchscreen service menu. High speed internet connection will also be provided through the phone's port, with wireless access throughout the hotel. Guest rooms will also have an IP set top box for video on demand.

The hotel staff will be have wireless IP mobile phones, to stay in touch around the facility, and Alpha Data will also create the hotel's data centre and infrastructure too.

Kamel Ajami, general manager of Angsana Hotel & Suites said: "To achieve our vision of the ultimate guest experience, we sought partnerships with established, forward-thinking organizations that had already built a successful system integration reputation in the hospitality sector. In addition, we have joined efforts with a technology partner who is at the very leading edge in order to ensure that the systems we utilize provide our guests with the very best facilities."

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