Dell releases new IT service

After strong growth in 2006, Dell Middle East is presenting its next generation products for the home, small business and large enterprise users at this year's Gitex and Gitex Computer Shopper.

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By  Administrator Published  September 6, 2007

After strong growth in 2006, Dell Middle East is presenting its next generation products for the home, small business and large enterprise users at this year's Gitex and Gitex Computer Shopper.

In 2007, Dell introduced an array of services for business customers and consumers in the Middle East. Dell's Enterprise and Client Support Services provide flexible support for servers, storage systems, notebooks and desktops. These state-of-the-art services help ensure IT systems consistently achieve their performance potential.

The newly branded services investment will see Dell increase the availability of spares by managing the spare parts and logistics through base warranty for commercial and consumer products. Through Platinum Plus and Gold service for Enterprise clients, Dell provides a four-hour onsite rapid response time, plus fast resolution for software troubleshooting and proactive hardware support.

In addition, Dell's Client Support provides customers with Next Business Day On-Site (NBD) or Return to Depot (RTD) services for their notebook and desktop systems.

"Dell continues to grow in the region, investing in its business to support the evolving needs of its customers," said Michael Collins, general manager at Dell Middle East. "Dell will expand its business potential in the region through a long-standing alliance with its strategic partners and will provide customers superior value while meeting their needs with differentiated services and innovative products," he added.

Dell has showcased a range of new products this year at Gitex including the new Latitude D630, D830 and D430 notebooks. The company claimed this new line of products offered better mobility, increased performance and customer choice with enhanced storage, connectivity and energy efficiency. The Latitude D430 took this one step further by providing mobile professionals with a small, ultra-light notebook packed with the latest features that allow them to conduct business on the go. The latest Dell mobile professional workstations, the Precision M4300, was presented with enhanced performance to help engineers, artists, developers and other professionals run business-critical applications.

After the XPSTM systems (XPS M2010, M1210 & M1710) gained considerable success among consumers in the Middle East; Dell put on sale the world's thinnest 13.3" notebook, the XPSTM M1330.

Another newly introduced Dell product was the XPS 710 H2C for PC enthusiasts and high-end gamers. The system, the first in the market, has a two-stage cooling process.

First, a liquid-to-air heat exchanger that works like a car's radiator and fan system to remove heat from the processor resulting in the highest performance from the system.

The new Inspiron line-up of brightly-coloured notebooks and desktops portray Dell's commitment to offering consumers with quality digital products that are custom-tailored to meet their lifestyles. The Inspiron 1720, 1721 (17-inch), Inspiron 1520 and 1521 (15.4-inch) are available in a rich palette of eight colour choices, including ruby red, midnight blue and jet black. The new Dell Inspiron 530 and 531 desktops will shortly make their debut in the Middle East.

"Dell is committed to offering its customers the latest technology at the best value and quality," said Collins. "This year Dell will be providing a strong offering of new products available immediately, ranging from SoHo products to Enterprise applications and power solutions".

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