ACS nets $21m e-ticketing contract

US firm lands contract to provide e-ticketing for Dubai buses and water buses.

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By  Michele Howe Published  August 21, 2007

US firm Affiliated Computer Services (ACS) has won a $21 million contract to supply an electronic ticketing system for Dubai's transport network.

The Dallas-based company will provide its Arcos fare collection system to Dubai's Government Roads and Transport Authority (RTA) for use in the emirate's public buses and waterbuses.

More than 5,200 electronic validators will be installed in approximately 1,200 buses, ACS said.

Self-service ticket vending machines will be used in the public buses and electronically controlled access gates in the waterbuses. The tickets will be checked by inspectors using handheld devices.

"The residents of Dubai will benefit from seamless travel and easy, convenient access to transportation," ACS managing director Christoph Franzen, said in a statement.

The electronic system will replace the paper-based ticketing system currently in use on the public buses.

The waterbuses are a new service, designed to be complementary to the emirate's traditional abras.

The authority's Marine Agency launched the service last week.

ACS provides business process outsourcing and information technology solutions to commercial and government organisations around the world.

Other transport authorities using its electronic ticketing system include Austrian National Railways, Norwegian State Railways, and the Berlin transport operator BVG.

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