Tripp Lite resellers put through their paces

Leading partners of UPS vendor Tripp Lite are feeling confident of resolving any power quality issues facing their customers after being put through their paces on a technical training course.

  • E-Mail
By  Andrew Seymour Published  August 16, 2007

Leading partners of UPS vendor Tripp Lite are feeling confident of resolving any power quality issues facing their customers after being put through their paces on a technical training course.

The two-day masterclass, which was undertaken by Tripp Lite's elite tier of Critical Application Partners, armed resellers from around the Middle East with essential knowledge and tools to overcome power quality concerns. During the session, attendees examined power quality standards, disturbances and polluted electrical supply as well as the effects of harmonics on power systems.

The skills enhancement workshop also covered mitigation techniques, installation and troubleshooting as well as SU online single phase and 3-phase Tripp Lite UPS devices. Leading resellers from around the region, including Azady Telecom from Iraq, Jordan-based Matrix Business Technology and Pakistan outfit MIT all sent representatives on the course, while the UAE quartet of JEL Corporation, Americana, SafeData and Raqmiyat also participated.

"The skills enhancement programme was targeted at developing UPS experts who can proficiently handle the extensive needs of an organisation for reliable power protection, which is an integral part of business continuity," explained Vipin Sharma, VP EMEA and India sales at Tripp Lite.

"As a market leader with a team of experts, we wanted to initiate valuable knowledge transfer to our partners in order to advance their capabilities in handling power quality issues and minimise their impact on operations," added Sharma.

In addition to highlighting the breadth of Tripp Lite's portfolio - including its recently launched new generation IGBT-based UPS systems - the training gave resellers an attendees the opportunity to explore various solutions that help companies ensure continuity and disaster recovery.

"Power supply, quality and protection have a direct and significant impact on business performance and are major issues that we must focus on," insisted Dubai-based Walid Mabrok, IT solutions manager at Jel Corporation. "We need to keep pace with the latest techniques and tools in order to ensure business continuity and disaster recovery, and this training is a much-needed platform where we can get expert information."

Add a Comment

Your display name This field is mandatory

Your e-mail address This field is mandatory (Your e-mail address won't be published)

Security code