eChannel 26 August 2001

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By  Mark Sutton Published  August 25, 2001

Editorial Leader|~||~||~|Dear colleague,

Microsoft and IBM came out on top when it comes to solution provider satisfaction with software vendors’ channel programs, according to CRN US survey data.

But the results show that in no instance did a majority of solution providers express satisfaction with a vendor’s programs, a sign that vendors still have work to do to fully meet solution providers’ needs.

In addition, the data shows that many respondents have no strong feelings either way about these vendors’ channel programs. This could be because of lack of familiarity or, in some cases, solution providers not taking advantage of the programs being offered.
IBM’s overall satisfaction rating for its software-related channel programs is higher than for its hardware programs, according to the data. The June survey figures, when IBM was rated on its hardware programs, show 45 percent of solution providers satisfied and 20 percent dissatisfied. In July, when the vendor was rated on its software programs, 45 percent again were satisfied, but only 11 percent were dissatisfied.

Linux vendor Red Hat also scored a respectable 38 percent satisfied and only 11 percent dissatisfied in July.

But what can you do if you are unhappy with your vendor? Some other figures from the US show that it takes quite a lot for solutions providers to take the ultimate sanction and refuse to stop selling or recommending a vendor’s product line.

Among the factors that will push solution providers too far are: if a vendor starts to sell a competing service (58%), if a vendor curtails communication with solution providers (54%), if a vendor increases direct sales (49%), if a vendor reduces or ends product incentives and rebates (34%) or if the vendor reduces the number of distributors (19%).

Does this mean that vendors can happily carry on pushing unsatisfactory plans to resellers, and know that most won’t ditch their products? How much choice do you have in what you stock and what you sell? What would it take to make you dump Microsoft?

CRN wants to know.

||**||News|~||~||~|Cisco announces major restructure

Cisco Systems is planning a major restructure to simplify engineering and marketing operations. The move, announced at the time of going to press, will see the company split into eleven operating units. John Chambers, chief executive of Cisco, said the aim is to restructure along product lines, rather than customer type.

“Our line of business structure has served us very well in the past when customer segments and product requirements were very distinct,” he explained. “Today, the differences have blurred between these customer segments.”

The moves will not harm the channel, according to Charlie Giancarlo, VP and GM. “Our sales force is not changing. To the extent that anyone in the channel interacted with specific people within Cisco, they will probably be interacting with the same people tomorrow. The only difference is who those people will report to might change.”

Previously, engineers and developers were organised by customer segment: small- and mid-sized business, enterprise and service provider. Under the new plan, they will be organised by the following technology areas: access aggregation, Cisco IOS Technologies Division, Internet switching and services Ethernet access, network management services, core routing, optical, storage, voice and wireless.

The move was welcomed by Wall Street, as Cisco’s share price rose by 6% on the announcement.

The move has been met with mixed responses from US channel partners. Some resellers have said that they will welcome being able to focus on the relevant technologies, while others have said the move is confusing. Whether resellers will now have to deal with eleven different sales people instead of just one is also unclear.

Gulf Stars Technology awarded Cisco silver certification in Saudi

Gulf Stars Technology (GST) has joined a select group of Cisco partners in the Middle East by gaining silver partner status. Awarded on the basis of investment in technology skills, the award is supposed to act as a yard stick by which end users can choose its Cisco partners.

To gain silver partner status, GST had to demonstrate its capability to provide outstanding service to its customers. To facilitate this, the company is required to have a minimum number of Cisco-certified engineers — including at least three engineers that hold the Cisco certified internetworking expert qualification.

“Certification as a Cisco silver partner is major milestone in the achievement of our goal of being the finest technology integrator in the Kingdom. We have worked extremely hard to meet the strict criteria for this certification. Organisations in the Kingdom are facing the challenges of transforming into Internet-enabled companies. We have invested significant amounts of money and time in qualifying for Silver status to ensure that we are there for o0ur customers,” says Saud Ben Khudair, vice president of Gulf Stars Technology.

“Through this close co-operation with Cisco, we will guarantee that we bring our customers the industry's most sophisticated technologies, together with the professional skills required to integrate them into state of the art systems, with definite value added benefits for organisations here in the Kingdom,” he adds.
“Companies in Saudi Arabia are demonstrating that they have the technical know-how to compete locally with multinational solutions integrators,” says Dr Marwan Al Ahmadi, regional manager for Cisco Systems Saudi Arabia.

“We’re proud of our relationship with Gulf Stars, and of the investment they are continuing to make to achieve the highest levels of expertise and professionalism. To truly transform local organizations into e-businesses, it is not enough to simply deliver technology products: the key to successful e-business transformation is integrating the technology directly into the business systems. Gulf Stars now has a status recognised nation-wide as one of the country’s top level technology providers,” he adds.

Cutthroat competition cuts customer care

The regions computer resellers are seeing their profit margins decline despite the strong and consistent growth of the local market for computers and upgrades. In addition, the increasing cost of operations, combined with declining prices due to technology advancements and customer price resistance, there is pressure on computer resellers to decrease prices, says Dubai based reseller, Soft Magic Systems LLC.

“We make a maximum margin of 3% on branded computers,” says Rohit Bachani from the marketing department at Soft Magic Systems LLC. This, he explains, affects not only reseller profitability but also the end-user experience as they focus on increasing sales rather than providing service.

Bachani explains that on the service side, resellers refrain from providing customers with value added services especially when these require relatively high levels of investment. “We sell 8 to 9 systems a day and we offer full technical support. But these are cash and carry because the margins do not allow us to do on-site installations,” he says.

Eng. Mazen Al Sa’ad, general manager of Wahab Technical Supplies, explains that the lack of support comes from high operating costs. “Rent in Dubai is high, and other expenses such as telephone bills and transportation are major burdens; even the mobile: my monthly bill is not less than 4,000 DHS,” he says.

It appears as if the solution to declining profits may lie in non-branded hardware. “We assemble computers and have our own brand that gives us at least a 10% margin, which is not applicable to branded machines,” says Bachani.

However, while this boosts the components channel and hikes profits for resellers it also affects the quality of the products and the after sales support that are delivered to the consumer. “Cheap products make you sell to people, and the turn your back on them,” says Al Sa’ad.

Al Sa’ad adds that the answer lies with the vendors. Recently, Tech Data and HP announced a multi-million dollar deal to supply more than 2000 laptop computers with specs and prices to compete with the “no brand” notebooks. “Similar deals in the channel could steer prices down, ensuring higher margins for resellers and at the same time, giving customers better service and quality,” he concludes.

Gateway still committed to Middle East

Gateway will decide by mid-September what it plans to do with its Middle East operations. The company is currently conducting a review of operations outside of the US as it moves to a more service focused approach.

The company has recently chosen a new strategy focused on selling PCs, software, accessories and training to small businesses, but there have been doubts as to whether this move would work outside of the US. There has been considerable speculations that the company may shut down manufacturing operations in Ireland and its extensive retail chain in the UK. A Gateway spokesperson was keen to point out that the Middle East operation was separate to both these set ups, and that business will continue as usual until the decision has been made.

“We are still in the consultation phase, and the region has not been affected at all,” said Sophie Michaelides, PR Manager for Gateway SEEMEA. “We are looking closer into our business in Ireland and England, and it mat be that a decision on Ireland would effect us, but it is business as usual until then.”

Michaelides said that a decision to close the Irish plant might mean a withdrawal from the Middle East, or that the Middle East would source products from the US. She did point out that Gateway would not leave customers or partners out on a limb. “In no way would we leave the market unserviced,” she said.

International sales accounted for just 12 per cent of the company’s $1.5billion global sales revenue during the second quarter. The foreign markets at risk include the Middle East, along with Asia, Europe, Africa and Latin America.

“Gateway will decide on what action, if any, is necessary [by September 10th],” said spokesman Mike Buchanan. “It may take a little longer…hopefully it will take less. If the company decides that the overseas markets can’t achieve the goal of being profitable, it might mean significant restructuring or even withdrawal from that particular market.”

Fujitsu expected to shed 16,000 jobs

Fujitsu is expected to annouce a major restructuring, which could result in more than 16,000 jobs losses. The chip and PC manufacturer posted a loss of 55 billion yen ($444 million) for the second quarter this year. The company is blaming the global slump for the poor results.

The losses are expected to mostly be outside of Japan, primarily in the US and Asia, with chip manufacturing particularly affected. The company also seems likely to cease processor production in the US, and cut back heavily on flash memory production in the US. Poor performance of the semidconductor division was a major factor in the losses reported.

Analysts welcomed the move. “Fujitsu seems to be moving in the right direction in its attempt to cut costs and maintain their level of earnings,” said Kunihiro Hatae of Tokai Tokyo Securities equities trading division.

||**||Dealer Incentives|~||~||~|‘No pain’ Gigabit Ethernet roll out with Cisco Fast Start
Get cash incentives from with Cisco Fast Start

Cisco Systems has launched the Fast Start programme to drive new Gigabit Ethernet over copper technology into organisations that need the bandwidth, but could not afford previous generations of Gigabit Ethernet technology. The Fast Start programme is designed to communicate the advantages of Cisco's new Gigabit over Copper technology to resellers and partners, helping them identify customers that can most benefit from this technology..
Resellers and partners enrolling in the programme will receive sales and marketing support, including collateral, and sales kits, and CASH incentives.

For further information, email: channel-me@cisco.com,or see http://www.cisco.com/me/fast_start

The BIG BUY and WIN with Mindware

Buy OEM Windows'98, Windows 2000 Professional and/or WinMEin the month of August and reward yourself with FREE quality gifts!

Buy 21 to 51 Units (Get - Siemens C-28 Mobile Phone)
Buy 52 to 75 Units (Get - Sony 6 Head VCR)
Buy 76 to 120 Units (Get - Sony VCD Hi-Fi System)
Buy 121 to 252+ Units (Get - JBL Home Theater System with DVD Player)

Offer valid for orders received between the 1st August and 31st August 2001 only and does not apply for any deals that require special pricing from Microsoft/Mindware. Gifts to be claimed from Mindware Dubai. Shipping cost if any, to be borne by the reseller as per actual. Offer is accumulative. Gifts can be claimed after 15th September 2001.

CALL MINDWARE SALES DESK NOW !! ON +971-4-391 3333

Validity - End of the Month
Contact Mindware Sales Desk on (971-4) 391 3333
Or Fax us at (971-4) 3913334
Or e-mail us at sales@mindware.co.ae

Special Discounts on Symantec products from Aptec

Special promotions throughout Q2 2001 could earn you $$$ thousands.

Buy any Symantec Licenses from Aptec in Q2 2001 worth $4000, and get an AED 1000 voucher from Plug Ins at the Dubai City Centre

OR

Get an AED 1000 voucher from Aptec Mobiles

OR

Buy any Symantec Licenses from Aptec in Q2 2001 worth $10000, and get an Aptec 1001 Golden Partner Certificate which will entitle you to the AED 1000 voucher from Plug Ins at the Dubai City Centre

PLUS

A 2% rebate on Symantec Licenses Purchases at the end of Q2.

To qualify, please register with Aptec by fax at: +971 4 335 5941 or register online at: http://www.apteconline.com

Cisco Rewards now on for big prizes

Cisco Systems will reward qualifying resellers with new Audi TTs, Breitling watches, stays at the Burj Al Arab, and other spectacular prizes, for their exceptional sales of Cisco equipment.

To qualify for prizes, resellers must register with Cisco by hitting the link below, and then accumulate points towards these stunning prizes.

A full breakdown of points and values, and all you need to start collecting is on the Web site once you hit the link below.

To enrol in Cisco Rewards, you will require a Cisco Connection Online (CCO) User ID and Password. To obtain this, you need first to be registered as a Cisco reseller.

For further details, click on this link: http://www.cisco.com/rewards/emea/how.html

Join Saudi Business Machines for huge savings with IBM
SBM are offering a massive 50% discount on IBM RS/6000 servers: Top-rated Web server, High Density Packaging of Internet and Internet Applications, 64-bit performance and availability to handle your most demanding e-business, ERP, business intelligence and database applications.

For further information, email: Majeds@sa.ibm.com or Tel: (KSA) 966 2 660 007

Mindware and Intel Express Router Promotion
Join Mindware and Intel for excellent pricing on Express 8000 & 9500 routers.

Intel Express 8000 series routers:
Part numbers:
ER8100ST: 1 x 10/100 LAN, 1 x ISDN BRI
ER8100FR: 1 x 10/100 LAN, 1 x WAN serial port
ER8210EU: 1 x 10/100 LAN, 1 x WAN serial port, 1x console port

Intel Express 9500 series routers:
Part numbers:
ER9510ST: 1 x 10/100 LAN, 1 x ISDN BRI, 1 x Serial WAN, 1 x
console/Async
ER9515ST: 1 x 10/100 LAN, 1 x 10 Mbps LAN, 1 x ISDN BRI, 1 x
serial WAN, 1 x console/Async
ER9530EU: 1 x 10/100 LAN, 2 x Serial WAN , 1 x console port/Async
ER9535EU: 1 x 10/100 LAN, 1 x 10 Mbps LAN, 2 x serial WAN, 1 x
console/Async

For more information, email: ayten_polad@mindware.co.ae.

Tech Data & Novell: Small Business Suite 5 Offer

Tech Data and Novell are offering a special pricing on Small Business Suite 5. Small Business Suite 5 - unique market pricing is still available

Server + 5 user ONLY $372 (00662644339047)
Server + 10 user ONLY $533 (00662644339054)
Server + 25 user ONLY $904 (00662644339061)

For further details, visit: http://www.novellmoneymaker.com or Tel: 971 4 3346 952

Novell is also offering FREE Small Biz training. For further information, email: info_mideast@novell.com

Tech Data Cisco Summer Pricing
New promo pricing for Cisco 2900 Series 10/100 & Gigabit Switches

Product code $ List Price $ price
WS-C2912-XL-EN $1,495 $810
WS-C2924-XL-EN $1,995 $1125
WS-C2924C-XL-EN $2995 $1825
WS-C2950T-24 $2,395 $1450
WS-C2950C-24 $2,995 $1825
WS-C2950-24 $1,995 $1125
WS-C2950-12 $1,495 $810

Valid until 30th November 2001. All Prices are per unit and Ex Jebel Ali. This Promo cannot be used in conjunction with any CTMP`s. Remember where you heard it first!
Contact ; pradeepa@techdata.co.ae pradeepa@techdata.co.ae, dorianc@techdata.co.ae, vivekv@techdata.co.ae

Tech Data offers the Best Priced notebook in the Middle East

Tech Data steps forward to offer Middle East resellers the best priced notebook - Hewlett Packard Xe3 Omnibooks. The success came after the sales of these notebooks flying in KSA, Kuwait and other territories.This special offer from Tech Data is clearly our strategy to close bigger sales during the summer when people are on the move.

For more information on the special offers please log on to our website : http://www.techdata.co.ae (click on to resellers special offers or other exciting links/Exciting offer on HP Xe3 Omnibooks) or call our Sales desk at 971-4-3346952.

How Secure Is The Data Travelling On Your LAN?

Intel PRO/100 S Desktop Adapters With IPSec Encryption Prevent Malicious Attacks and Tampering
Key Features:
-IPSec hardware offload enhances IPSec performance
-10/100 autosensing and full duplex
-Intel Priority Packet improves bandwidth control
-Intel SingleDriver technology simplifies install & maintenance
-Intel Adaptive Technology – increases network response time
-NEW! Linux driver support
-Tivoli agent and Intel LANDesk Client Manager included

Summer Special Offer*

$33per NIC

For Peace of Mind Install Intel Pro/100S Adapters call Tech Data Now on 04 334 6952 For A Great Deal on Intel

Sign up to Intel’s Focus Integration Program for Volume discounts and More

Special offer price applicable until end Sept 2001 or while stocks last, Prices : Ex-JAFZ

Intel Network Interface Adapters pricing deal
Intel is offering IPIs a special pricing deal on Network Interface Adapters. This preferential pricing allows IPIs to buy a 20-pack at the same card unit cost as an 80-pack.

For more details, visit: http://program.intel.com/ipi/en/index.htm

Intel Server rebate offer
Increase your margins on Intel server products with extra rebates on the PRO/100+ Server adapter.

For more details, visit: http://program.intel.com/ipi/en/index.htm

Intel & Cisco Gigabit Promotion Bundle

PWLA8490T INTB PRO/1000 T Server Adapter (10/100/1000)
Normal Price $165.00, bundle Offer with Cisco Switch $75.00
Validity: 11/30/01
Contact: ashfaq@techdata.co.ae

Note: 1. The above promotion price on Intel Gigagit Adapter is only valid with Cisco 2900 Series 10/100 & Gigabit Switches.
2. Intel Gigabit Adapter Offer is valid while stocks last.

Are you offering any special promotions?
Do you have a special promotion that you want to inform the channel about?

We would be happy to include any incentive programmes or special promotions that you are running each week in eCRN.

For more information - please send full details to Dealer Incentives.

For more information on the Middle East IT Reseller Channel - visit Computer Reseller News Online TODAY.

||**||Training Diary|~||~||~|ARE YOU HOSTING A RESELLER EVENT?
Do you have any events for the industry that you would like to see listed here?

If so please send a message to Events Diary today and we will add the listing in a future edition of eCRN.

Abu Dhabi

January 9: Microsoft Open Door, Intercontinental. For more information see www.microsoft.com/middleeast/events

Amman

September 1: Microsoft Open Door, Radisson SAS. For more information see www.microsoft.com/middleeast/events

September 22: ITP Telecomms Road Show. For more information see www.itp.net/events/index.htmor contact Suzette Heyedenreich on 971 4 282 9996 or email: suzette.heydenreich@itp.net

November 5: ITP CRM Road Show. For more information see www.itp.net/events/index.htmor contact Suzette Heyedenreich on 971 4 282 9996 or email: suzette.heydenreich@itp.net

Beirut

November 7: Microsoft Open Door, Metropolitan. For more information see www.microsoft.com/middleeast/events

Cairo

September 2-4: ISS Real Secure Training, Cairo. For further information contact ISS on +202 760 70 11, or see http://www.iss.net

September 2-4: Oracle Developer 6i, Develop PL/SQL Program Unit, at Regional IT Institute, Giza. For more information, see http://www.riti.org, or contact Mrs Alyaa Awad on 20 2 572 0995, or email: alyaa.awad@riti.org

September 5-6: ISS System Scanner Training, Cairo. For further information contact ISS on +202 760 70 11, or see http://www.iss.net

September 5-11: Oracle Developer 6i, Build Forms I, at Regional IT Institute, Giza. For more information, see http://www.riti.org, or contact Mrs Alyaa Awad on 20 2 572 0995, or email: alyaa.awad@riti.org

September 9-10: ISS Internet Scanner/Database Scanner Training, Cairo. For further information contact ISS on +202 760 70 11, or see http://www.iss.net

September 12-16: Oracle Developer 6i, Build Forms II, at Regional IT Institute, Giza. For more information, see http://www.riti.org, or contact Mrs Alyaa Awad on 20 2 572 0995, or email: alyaa.awad@riti.org

September 17-23: Oracle Developer 6i, Build Reports, at Regional IT Institute, Giza. For more information, see http://www.riti.org, or contact Mrs Alyaa Awad on 20 2 572 0995, or email: alyaa.awad@riti.org

September 26: ITP Telecomms Road Show. For more information see www.itp.net/events/index.htmor contact Suzette Heyedenreich on 971 4 282 9996 or email: suzette.heydenreich@itp.net

October 1: ITP eGov Road Show. For more information see www.itp.net/events/index.htmor contact Suzette Heyedenreich on 971 4 282 9996 or email: suzette.heydenreich@itp.net

October 29: ITP 'Web enabling your business' Road Show. For more information see www.itp.net/events/index.htmor contact Suzette Heyedenreich on 971 4 282 9996 or email: suzette.heydenreich@itp.net

November 4-8: Oracle Designer 6i Track, First Class, at Regional IT Institute, Giza. For more information, see http://www.riti.org, or contact Mrs Alyaa Awad on 20 2 572 0995, or email: alyaa.awad@riti.org

November 7: ITP CRM Road Show. For more information see www.itp.net/events/index.htmor contact Suzette Heyedenreich on 971 4 282 9996 or email: suzette.heydenreich@itp.net

November 11-13: Oracle Designer 6i Track, System Modelling, at Regional IT Institute, Giza. For more information, see http://www.riti.org, or contact Mrs Alyaa Awad on 20 2 572 0995, or email: alyaa.awad@riti.org

November 14-18: Oracle Designer 6i Track, Server Design & Generation, at Regional IT Institute, Giza. For more information, see http://www.riti.org, or contact Mrs Alyaa Awad on 20 2 572 0995, or email: alyaa.awad@riti.org

November 19-25: Oracle Designer 6i Track, Forms Design & Generation, at Regional IT Institute, Giza. For more information, see http://www.riti.org, or contact Mrs Alyaa Awad on 20 2 572 0995, or email: alyaa.awad@riti.org

Doha

September 19: Microsoft Open Door, Marriott. For more information see www.microsoft.com/middleeast/events

Dubai

August 26-29: Sun Microsystems Network Security using SunScreen EFS 3.0. For further information contact Sun Educational Services on +971 4 336 6333, email training@dubai.sun.com or see http://www.sun.com/middleeast/education

August 26-28: Sun Microsystems Veritas NetBackup. For further information contact Sun Educational Services on +971 4 336 6333, email training@dubai.sun.com or see http://www.sun.com/middleeast/education

September 29: ITP Telecomms Road Show. For more information see www.itp.net/events/index.htmor contact Suzette Heyedenreich on 971 4 282 9996 or email: suzette.heydenreich@itp.net

September 29: ITP eGov Road Show. For more information see www.itp.net/events/index.htmor contact Suzette Heyedenreich on 971 4 282 9996 or email: suzette.heydenreich@itp.net

October 2: Microsoft Open Door, Al Bustan. For more information see www.microsoft.com/middleeast/events

October 14-18: Gitex Channel Forum, Dubai World Trade Centre. For more information see www.itp.net/events/index.htmor contact Suzette Heyedenreich on 971 4 282 9996 or email: suzette.heydenreich@itp.net

October 23: ITP IT Security Forum, with Middle East Police & Law Enforcement Exhibition (MEPLEX), Dubai Police College. For more information see www.itp.net/events/index.htmor contact Suzette Heyedenreich on 971 4 282 9996 or email: suzette.heydenreich@itp.net

October 27: ITP 'Web enabling your business' Road Show. For more information see www.itp.net/events/index.htmor contact Suzette Heyedenreich on 971 4 282 9996 or email: suzette.heydenreich@itp.net

November 3: IT Air Show 2001 Forum, Emirates Towers. For more information see www.itp.net/events/index.htmor contact Suzette Heyedenreich on 971 4 282 9996 or email: suzette.heydenreich@itp.net

November 10: ITP CRM Road Show. For more information see www.itp.net/events/index.htmor contact Suzette Heyedenreich on 971 4 282 9996 or email: suzette.heydenreich@itp.net

Kuwait

October 30: Microsoft Open Door, Le Meridien. For more information see www.microsoft.com/middleeast/events

Malta

November 26: Microsoft Open Door, Crowne Plaza. For more information see www.microsoft.com/middleeast/events

Manama

September 16: Microsoft Open Door, Holiday Inn. For more information see www.microsoft.com/middleeast/events

Muscat

January 22: Microsoft Open Door, Sheraton. For more information see www.microsoft.com/middleeast/events

Nicosia

December 10: Microsoft Open Door, Holiday Inn. For more information see www.microsoft.com/middleeast/events

Riyadh

September 26: ITP Telecomms Road Show. For more information see www.itp.net/events/index.htmor contact Suzette Heyedenreich on 971 4 282 9996 or email: suzette.heydenreich@itp.net

October 3: ITP eGov Road Show. For more information see www.itp.net/events/index.htmor contact Suzette Heyedenreich on 971 4 282 9996 or email: suzette.heydenreich@itp.net

October 31: ITP 'Web enabling your business' Road Show. For more information see www.itp.net/events/index.htmor contact Suzette Heyedenreich on 971 4 282 9996 or email: suzette.heydenreich@itp.net

November 3: ITP CRM Road Show. For more information see www.itp.net/events/index.htmor contact Suzette Heyedenreich on 971 4 282 9996 or email: suzette.heydenreich@itp.net

||**||Recruitment|~||~||~|Are you looking to hire experienced channel people to expand your business? Why not advertise your positions to over 3,000 registered members of the Middle East reseller channel for FREE every week in eCRN?

If so please send a message to Recruitment today and we will add your job listing to the next edition of eCRN. And please don't forget to notify us once the vacancy is filled.

EMPA Middle East FZCO: Regional distributor of Intel and Quantum

Wanted: Sales Engineers with channel experience & knowledge of the North Africa and/or Middle East region.

Must be able to travel frequently.

APPLY NOW: Please send an email attaching a CV to recruit@empa-me.com

Aptec Saudi Arabia

Wanted: Young, educated people willing to work in a fast moving company.

The following positions are open to appropriate candidates:

Retail Sales Specialist
A sound knowledge of the retail business would be appreciated.

The candidate should have very good communication skills and a good command of English.

His job is to create his own channel while passing up leads, giving time and support to his customers through daily visits or/and daily telephone contacts.

The position is based in Saudi Arabia.

The company will provide training on products.

Retail Business Developer
The position needs a previous experience in the retail market, ideally in IT, distribution or both.

The candidate should be holding a degree in Commerce or IT from a valuable university.

The candidate should have a very good command of English and should position himself as the Retail Office of the company.

Daily contacts with both customers and vendors, accuracy in reporting and development of marketing activities around his brands are required.

The Retail Business Developer will have to break into the market with major brands and to manage his Sales Specialist and his channel.

The position is based in Riyadh, Saudi Arabia with regular visits paid to customers/users Kingdom wide.

Networking Sales Specialist

A sound experience in selling networking products is needed here.

Understanding the end-user market is a must as it drives the sales to our second tier partners.

The candidate should have very good communication skills and a good command of English.

His job is to create his own channel while passing up leads, giving time and support to his customers through daily visits or/and daily telephone contacts.

The position is based in Saudi Arabia.

The company will provide training on products.

Telesales (two to three positions available)

We would like to invite here all people interested in the IT business.

People with experience in sales, in IT, or juniors are welcome.

Candidates have to speak English.

Dedication to customers is the rule. Your daily contacts, permanent follow-up on quotations and 100% availability will make the difference, willingness and happiness will do the rest.

Positions based in Riyadh, Saudi Arabia.

Oracle Product Manager

The candidate must hold a degree in Commerce from a valuable University.

A sound understanding of the IT world, its moves its requirements and future trends would help the ideal candidate to step quickly in the driver seat.

Daily contacts with both customers and vendors, accuracy in reporting and development of marketing activities around his brands are required.

A good command of English is a must.

The position is based in Saudi Arabia (Riyadh) with regular visits paid to customers/users Kingdom wide.

Tech Data
Tech Data is a leading global provider of IT products, logistics management and other value-added services. A Fortune 100 Company, with over 8,000 employees in more than 30 subsidiaries across the world.

To support our continued growth and expansion in our Middle East operation we are looking for professional, self-confident and dynamic team players with excellent communications skills, for the following roles:

Sales Professionals-UAE
Ref: ISE/2
Working within our fast paced sales team your communication and telephone handling skills will be second to none. Proactive calling and receiving to profile potential and existing customers, solicit business in order to maximize sales to meet your individual and team targets. Tech Data will provide award winning customer support structures so that you can provide the best service to our resellers.

Business Development Managers - Bahrain/Kuwait/KSA
Ref: BDM/2
Based in country, we require exceptional candidates to further our growth in the above regions. Working closely with the Sales Teams, you will be responsible for developing and building on existing client relationships whilst pro-actively seeking new resellers for Tech Data. Ability to work independently is an essential requirement for this role.

Credit Controller-UAE
Ref: CC/1
You will hold an accounting qualification and have at least 2 years of experience in the credit functions of FMCG/distribution businesses. At Tech data you will be involved in complete credit cycle of our clients. Detailed and methodical, Arabic language is an advantage as is the ability to work under pressure.

Purchasing Controller
Ref: OPS/1
You will direct and control purchasing operations to achieve the company’s annual operating plan through the provision of products to Sales & Marketing teams at optimum prices. Stock management and inbound logistics form an essential part of the job. With relevant qualifications your strengths for this role will be in organisation, analytical and negotiation skills. Good working knowledge in logistics, freight rates and custom laws.

Cisco Field-based Sales Specialist-KSA
Ref: BDMC/1
You will have previous working experience with CISCO products as well as an appreciation of customer care and retention. Working closely with the Dubai based CISCO Team, you will be responsible for developing and building on existing client relationships, whilst pro-actively seeking new customers to purchase CISCO products and services.

To apply please contact Tech Data's Human Resource Manager on fax: 00 971 4 335 9524, or email: careers@techdata.co.ae, in writing to Tech Data FZ LLC, PO BOx 50718, Dubai, United Arab Emirates, or see http://www.techdata.co.ae/aboutus/currentjob.asp

||**||Next Month|~||~||~|In Next Month's Computer Reseller News Middle East

October 2001 FEATURES

Storage
Can storage ever be sexy?

Country focus
An in depth analysis of up and coming opportunities outside of the Gulf.

Behind the Scenes: financial trends; who is winning and who is losing; company acquisitions, mergers, and sell-offs.

E-Business: technologies and trends in this emerging channel opportunity.

Logistics: logistics, shelf life, and product cycles and how they affect the channel.

People: skills and learning

Infrastructure: the big-project VARs and what they are working on now.

Dealers Wanted: information on all the new vendors looking for resellers in the Middle East.

If you think you have anything to contribute to one of the above features - we would be very happy to hear from you. Contact CRN editorial at mark.sutton@itp.net
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