Contact centres set for Middle East boom

The contact centre business within the Middle East is about to boom as local companies seek to build and strengthen relationships with their customers and drive efficiency through technology. The first of the region’s multi-million dollar implementations have already taken place and order books are filling fast.
Key to this rapid market growth is the increasing realisation that contact centres play a major part in building future business.

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By  Patrick Phelvin Published  November 23, 2003

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