Jazeera Airways opts for SITA communications

Kuwait-based Jazeera Airways, the Middle East’s only private scheduled airline, has chosen SITA to provide it with a VHF AIRCOM service.

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By  Duncan MacRae Published  April 3, 2007

Kuwait-based Jazeera Airways, the Middle East’s only private scheduled airline, has selected SITA to provide it with a comprehensive VHF AIRCOM service. Representing an investment of US$1.5 million, the 10-year contract with the provider of air to ground communication systems will enhance the aircraft communications capabilities of the airline as it expands. With SITA’s VHF (very high frequency) AIRCOM services in place, Jazeera’s expanding aircraft fleet will enjoy clear air-to-ground communications, as well as real-time engine and aircraft performance monitoring resulting in reduced turnaround and ground times. Abdulla Al-Hudaid, VP of engineering at Jazeera Airways, said: “We chose the SITA VHF AIRCOM solution as we believe it offers superior service and systems functionality along with a convincing projected return on investment. This will allow us to reduce costs, enhance communication capabilities and gain greater process efficiency in the management of our brand new fleet.” Hani El-Assaad, SITA regional VP, Middle East & Turkey, said: “Jazeera Airways is constantly innovating and understands the need to have the latest technologies in place, to maintain a competitive edge. We are very pleased to be playing a key role supporting their strategy. “With our AIRCOM solution, Jazeera Airways will experience further cost reductions and greater process efficiency, benefiting both the airline and their passengers.” An additional feature of SITA’s AIRCOM solution is that it is fully compatible with the AIRMAN Airbus Maintenance programme, which Jazeera Airways implemented for its fleet of A320 aircrafts. SITA AIRCOM services support communications for all flight operations, aircraft maintenance and engineering, air traffic control and cabin administration. It also supports passenger telephony and data services including SMS and e-mail. Cockpit telephone systems can be programmed to give pilots easy access to information and in-flight assistance. In addition, pilots can use the satellite telephone service to request air traffic controllers for a change of flight plan to avoid bad weather conditions ahead. With a global network of over 1,000 VHF/VDL radio stations, the AIRCOM Datalink service already provides communications to 7,500 aircraft from more than 150 airlines around the world.

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