More VoIP for ME

TAIWAN-BASED telecommunications solutions company, Multisuns, will be promoting its full product line at GITEX. Its product range focuses on voice logging, teleconferencing and call processing solutions.

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By  Dawinderpal Sahota Published  November 18, 2006

TAIWAN-BASED telecommunications solutions company, Multisuns, will be promoting its full product line at GITEX. Its product range focuses on voice logging, teleconferencing and call processing solutions. During the show, Multisuns will also display upcoming technologies, and allow visitors to interact with its voice loggers at its stand. Multisuns will be showing its new VoIP Voice Logging with Digital Communication Recording System (DCRS) at GITEX. This system supports major vendors and protocols such as Nortel, Avaya and Cisco. The DCRS is a professional voice logging solution that is built to handle hundreds of channels, which Multisuns claims is an essential part of a call centre’s integration. The integration to call centres is accomplished with the Open Application Programming Interface (OAPI). The OAPI facilitates the needs of customers that depend on real time sensitive information, which the company’s representatives hope to explain in more detail at the GITEX stand. “Multisuns is excited to participate at GITEX 2006,” says Bruce Sun, CEO at Mutisuns. “During GITEX, we will focus on our top selling voice loggers. To meet the demands of the international market, we will showcase the features and functions that have made our voice loggers the top brand in the Asian market. We are dedicated to providing the best possible products to our Middle Eastern customers.” Multisuns is holding a stand for the first time at GITEX 2006, and hopes to use the event as an opportunity to meet its current customer base and expand its product offerings to other distributors and resellers in the region. Multisuns maintains that its Middle East market has been experiencing healthy growth over this past year. The vendor has a dedicated sales team to assist its growing customer base in the region and it has also worked to ensure that its software supports Arabic. “Our sales in the Middle East has doubled this year,” says Michael Seday, regional manager at Multisuns. “We are confident that GITEX 2006 will help strengthen Multisuns’ brand and products in the region.”

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