Supplier to host spa workshop

Beauty Leaders prepares to conduct a two-day seminar series for spa managers

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By  Sarah Gain Published  September 27, 2006

Abu Dhabi based Beauty Leaders is set to host the region’s first spa workshop at the end of October. Entitled “The guest is the centre”, the two-day workshop will address the tasks and position of the spa manager, guest psychology, sales and success factors, reporting and controlling, operating tools for spa organisation and leadership and quality spa management. “Spa and wellness facilities in this region have become more popular by the day, and can now be considered a ‘must have’. Worldwide, there are not very many possibilities for spa managers to be trained on the professional spa management topics, and many spa managers are not in a position to travel far to attend them. Events like this are practically non-existent in this region, so we decided to bring the event here. Spa managers can benefit greatly from this informative and interactive event and, with all the developments going on in the spa and wellness sector, now is the time to start focusing harder on providing the tools that will assist in improving general operation of a Spa facility,” Liane Bakaou, director of operations, Beauty Leaders, told Leisure Manager. The two-day event will be held at the Park Hyatt Dubai from October 28-29. Dagmar Rizzato, a leading spa industry consultant, will lead the seminar series, and already Beauty Leaders has been receiving a positive response with registrations coming in. “All those that are in a managerial position related to the spa industry are very welcome to attend. Seating is limited, so it is best to register early to guarantee a seat,” Bakaou said. Beauty Leaders is marketing this event through direct mail and personal invitations, and predicts that around 50 spa managers from across the region will attend. “If this event is as successful as we predict, then we will seriously consider making it something to look forward to once or twice a year by having specialised basic and advanced workshops,” she added. “The more a spa manager learns, the more they will be in a position to provide the right front and back of house services for their facility. In turn, they will be the key to helping nurture and develop the spa industry as a whole. “Another very important aspect is that the competition between spas and spa resorts will become stronger in the future due to the increasing number of spas, the pressures on quality and return of investment, and therefore the responsibilities of the spa manager will increase more and more,” Bakaou pointed out. “The spa business in this region needs to be developed to a professional business level, and it is more than necessary to bring in experienced people, supporting the industry with proven knowledge from the worldwide spa market,” she added.

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