MTC Kuwait signs services deal to upgrade its network

MTC Kuwait has signed a three-year managed optimisation services agreement with Motorola to upgrade the Middle East mobile operator’s network.

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By  Dylan Bowman Published  August 6, 2006

MTC Kuwait has signed a three-year managed optimisation services agreement with Motorola to upgrade the Middle East mobile operator’s network. The multi-million dollar contract covers the ongoing enhancement of the telecom network and MTC Kuwait — part of the wider MTC Group that operates throughout the Middle East — said teaming up with Motorola would enable it to meet the demands of its growing number of subscribers. “If MTC is to continue its phenomenal rate of growth, our focus must be on ensuring that our infrastructure continues to evolve to effectively meet business and customer demand,” commented Barrak Al Sabeeh, general manager of MTC Kuwait. Under the agreement, Motorola will lend its network optimisation services expertise as well as its knowledge of networking technologies in the Middle East market to help try to ensure optimal performance of the MTC Kuwait network. Al Sabeeh said the mobile phone giant’s standards-compliant infrastructure, knowledgeable resources and clear operational processes would help MTC meet its objective of making it a global player in three stages — regional, international and global — over the next three years. “Motorola’s managed optimisation services offering gives a framework to benchmark our performance and stay current with global telecoms technology while lowering our risk,” he added. Motorola’s managed services are an integral part of the MTC Group’s wider plan to create and roll out new offerings to customers in its 21 operations across the Middle East and Africa (MEA), and devote more staff resources to customer service. The three-year deal follows another agreement between the pair for the implementation of the first GPRS network in the region and the inaugural UMTS point-to-point video and voice calls across a live air connection. Motorola said its managed optimisation service, which utilises tools and actual user data, provided an alternative to traditional optimisation methods and helped to improve performance in a single or multi-vendor environment, while ensuring that the network operated at peak performance. “Increasingly, telecoms operators in the Middle East and North Africa [MENA] region are considering managed services for both the reduction in operating costs, and the continuity and availability of resources that this offering delivers,” stated Ali Amer, senior director of sales at Motorola Networks and Enterprise, Middle East, North Africa and Pakistan. “MTC Kuwait is among the Middle East's most aggressive operators and clearly saw the financial and strategic advantages that a long-term managed services agreement with Motorola would produce,” Amer went on to say.

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