ANB installs 3Com network

ARAB National Bank (ANB) has overhauled its IT network and security infrastructure, deploying a 3Com Secure Networking solution.

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By  Diana Milne Published  July 16, 2006

ARAB National Bank (ANB) has overhauled its IT network and security infrastructure, deploying a 3Com Secure Networking solution. It has upgraded to 3Com’s edge and core networking technology and TippingPoint Intrusion Prevention Systems (IPS) solution in a bid to speed up customer transactions and improve customer service across its branches in Saudi Arabia. The technology will make it easier to deploy new applications that will improve the general running of the bank — including the quality of customer facing services. “We are continually looking at ways to take the lead in introducing technology that improves customer service and 3Com is helping us deliver on that promise,” said Ahmad Ashgan, general manager of central operations and IT group, ANB. “With increased IT efficiency from this upgrade, our customers will feel the benefit of increased transaction speed and enjoy innovative new services,” he added. The deployment of the technology is currently underway and will enhance all the different aspects of ANB’s business including the retail, corporate, Islamic and investment units of the business. “This relationship is a demonstration of 3Com’s technology leadership, exceptional value and our proven ability to deliver mission critical service levels to major enterprise organisations like ANB,” said Issac Shihabi, general manager of 3Com Middle East. In addition to the new security features gained through the deployment of TippingPoint IPS, the bank’s new network infrastructure will also include multiple 3Com Switch 8800 core switches, Switch 5500 edge switches and both 5000 and 6000 series routers. ANB has led the way among banks in Saudi Arabia in terms of deploying IT solutions. In 2000 it became the first bank in the country to deploy an e-banking solution and last December it ramped up its customer service operations in the country with a new customer contact centre using internet protocol (IP) technology from Avaya. The US$1.2million project was aimed at saving the bank money and increasing productivity. Last November it deployed the IPS Sendero Kamakura Risk Management system to measure credit risk in its current flow and portfolio of collateralised debt obligations. It uses the system to measure market risk and credit adjusted value-at-risk.

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