UPS speeds customs clearance delivery

UPS has streamlined the delivery process for imported goods through the Dubai customs’ e-clearance system.

  • E-Mail
By  Robeel Haq Published  July 2, 2006

UPS has streamlined the delivery process for imported goods through the Dubai customs’ e-clearance system. Saving transit time by automating the clearance process, the new system enables consignments being shipped to the UAE to be processed before they land in Dubai. In the previous customs environment, UPS officials would take paperwork by hand to the Cargo Village and queue for a hand-typed bill of entry. With the e-clearance system, designed specifically for express couriers such as UPS, the company can now input the information required by customs directly into the e-clearance system for online approval. “The UPS system enables us to have a manifest that details exactly which shipments are on each flight, so we can literally clear these items for delivery before they touch down in the UAE,” said John Tansey, general manager of United Parcel Service (UAE). “We can print our own commercial invoices and bills of entry, which not only eliminates the queuing process, but also means that customers get their goods faster.” By moving to the online e-clearance system and integrating it with UPS’ internal tracking solution, the company now has a database of all shipments with electronic bills of entry in case any clarification is required at a later date. It therefore claims there is less room for human error and the more rapid clearance process should also enhance customer service.

Add a Comment

Your display name This field is mandatory

Your e-mail address This field is mandatory (Your e-mail address won't be published)

Security code