DAeX hotel booking system launched by eVentures

One of the industry’s leading IT solutions suppliers, Mercator has teamed up with Micros Fidelio to bring the world’s first real time hotel booking system.

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By  Gemma Hornett Published  May 3, 2006

One of the industry’s leading IT solutions suppliers, Mercator has teamed up with Micros Fidelio to bring the world’s first real time hotel booking system. The Destination Accommodation eXchange (DAeX) aims to make it easier for travel agents, tour operators and DMCs worldwide to do business with hotels in Dubai, providing them with up-to-the-minute information on availability of allocated and non-allocated rooms in hotels signed up to the system. The new internet based system launched by eVentures, part of the Emirates Group, will allow agents to search for hotels according to specific criteria such as proximity to airports, beaches, and conference centres; room type and in-house facilities available. “At the moment, tour operators have access to an aggregated inventory of allocated rooms at any one hotel, but they do not have live information that tells them if a specific room is available,” explained Simon Lewis, manager, eVentures Group. Hotels that sign up to DAeX will have full access to a Hotel Information Management System (HIMS) in accordance with the Open Travel Alliance standards. Hotels can update information about their facilities and services from a central system that it immediately available to all users. “The HIMS system provides consistency to the standard of information going out to all the companies that use the system. It also means that staff in the hotels and the agencies have access to full updated information about the different rooms or meeting facilities available,” said Lewis. Hotels will also have access to a reports page created from data compiled in response to their transactions, presenting information such as the total amount of revenue earned through DAeX bookings and a break down of the percentage of customers booked by each agent. “The service comes at zero cost to travel agents, tour operators, MICE bookers and wholesalers. The revenue comes exclusively from a standard fee charged to the hotels per transaction, regardless of how big or valuable the booking,” added Lewis.

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