SITA launches services aimed at small airports

Aviation supplier SITA is to set up a network of global partners to provide IT solutions for small to medium airports as they face increasing passenger demand.

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By  Diana Milne Published  February 19, 2006

Aviation supplier SITA is to set up a network of global partners to provide IT solutions for small to medium airports as they face increasing passenger demand. The company, which provides IT applications to airports across the world, believes smaller airports will come under increasing pressure to upgrade their IT infrastructures in the next few years. Although it will continue to work directly with larger airports it hopes to serve the small to medium airports through partners in each country. Among the solutions provided by SITA are shared use passenger and baggage processing solutions such as baggage management, common use terminal equipment and kiosks. The IT applications offered by the company include AirportConnect CUTE, AirportConnect Kiosk, BagManager and BagMessage. It aims to make these solutions available to smaller airports at a cheaper price through Value Added Reseller agreements. The products and services will be offered on an Applications Service Provider (ASP) basis, which will reduce the total cost of ownership to the airports. TAV, a Turkish aviation operations and airport construction company has been appointed as SITA’s first partner. It will be certified as an exclusive reseller of SITA's CUTE, BagManager and BagMessage products in Turkey. Umar Khan, SITA vice president for indirect channel, said the indirect model made sense for smaller airports as it meant they could receive cheaper solutions than larger airports, who need customised offerings. Partners could also provide local support “on the ground” he added. “Local airports need local support and assistant and we believe our partners will be looking to provide that,” he said. Khan said the Middle East is an important region for SITA and he believes many airports in the region will need to upgrade or improve their IT systems to deal with a growth in travel to the region. “There will be a lot more demand put on regional airports and we believe they will need to upgrade their IT services to cope with that demand. “We believe the main hubs are well equipped in each country but I do believe some of these smaller regional airports do need to improve their IT services,” he stated.

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