Nakheel re-works FM requirements

Dubai's state developer steers the Palm ship onto new ground with facilities management overhaul - leaving Serco in the shade

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By  Angela Giuffrida Published  February 11, 2006

Nakheel has launched a review of its facilities management requirements across its entire development portfolio. The move follows Serco Innovation’s recent departure from the Palm Jumeirah project. “Nakheel is currently reviewing its facilities management services. We have had a long and fruitful relationship with Serco, which has served us well for many years. "We are currently looking at the option of bringing the service in-house to provide Nakheel a more direct relationship with our residents in this area,” said Marwan Al Qamzi, Nakheel head of procurement and contracts. The UK support services company has worked closely with Nakheel over the last two and a half years and was drafted onto the Palm Jumeirah development on a consultancy basis. “We are still in contract with Nakheel and have a number of projects with them,” said Fatih Kaka, company director at Serco Innovation. “Our relationship with the Palm Jumeirah was as a consultant. We had six or seven deliverables, which we completed. If the client had wanted to extend our contract, then we would have stayed on; it’s just that our role on the job came to an end.” Serco is currently working on a number of projects in Dubai, including Emaar’s Burj Dubai. It has previously worked on projects for Jumeirah International and Dubai Municipality. The company is also involved in Bahrain’s US $1.2 billion offshore island, the Durrat Al Bahrain.

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