Westin declares all its American hotels go smoke free

Westin Hotels & Resorts is to become the first major international hotel chain to introduce a brand-wide smoke-free policy.

  • E-Mail
By  Sarah Campbell Published  January 14, 2006

Westin Hotels & Resorts is to become the first major international hotel chain to introduce a brand-wide smoke-free policy. As of the start of this month, all 77 Westin hotels in the US, Canada and the Caribbean will go 100% smoke-free, including all guest-rooms and public areas. The brand’s new policy is a result of customer data and a demand from guests for a healthy, smoke-free hotel experience. In order to roll out the new no-smoking policy, over 2400 smoking rooms have undergone extensive cleaning, including the replacement of all soft goods; deep cleaning or hard surfaces, walls and carpets; and the replacement of air filters. “At the heart of all of our decisions is the comfort, wellbeing and quality of life for our guests,” said Sue Brush, senior vice president for Westin Hotels & Resorts. “We view our hotels as a retreat from the rigors of travel. Our goal is to provide a place where guests can relax and restore their mind, body and spirit in a healthy way. At Westin we strive to offer a spectrum of products, services and personal touches that will help our guests walk out of our hotels feeling better than they did when they arrived. Industry research, as well as our own research, confirmed a clear consumer demand for a clean, smoke free hotel environment,” she added. Westin’s consumer research showed that over 90% of hotel guests requested a non-smoking room when travelling and did not smoke in any part of the hotel, including the public areas, such as restaurants. A Westin poll showed that the majority of travellers prefer a smoke-free environment. The poll found that 86% agreed that creating a non-smoking environment is an important first step in creating a healthier environment and 80% preferred it when restaurants and other indoor public spaces were free of cigarette and cigar smoke.

Add a Comment

Your display name This field is mandatory

Your e-mail address This field is mandatory (Your e-mail address won't be published)

Security code