Yes, ministry: Raya to install 101 services in eight months

Raya Holding has just eight months to put 101 government services online at the Qatar Ministry of Municipal Affairs and Agriculture — a process it said would normally take years.

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By  Diana Milne Published  December 18, 2005

Raya Holding has just eight months to put 101 government services online at the Qatar Ministry of Municipal Affairs and Agriculture — a process it said would normally take years. Raya has been contracted to automate the ministry’s 101 services in 27 different government departments from January to September 2006. Ali Sakr, general manager of Raya Gulf, said the project will be a tough challenge. “Normally projects of this magnitude approach a time-frame of years,” he admitted, “But we will be able to do it and avail all the resources we have.” “It’s always better to have tight deadlines than relaxed deadlines,” Sakr added, saying that Raya had stressed the need for the Ministry to commit the “proper level of resources” for the project to succeed. “We needed this commitment from their side to have people involved at the right level and time to ensure we finish on ti- me,” he said. “Of course it’s a tough challenge but this is the plan and this is what we are working on achieving,” he added. Fadel Hajis Al Kaabi, director of information system management at the Ministry believes Raya’s experience of implementing similar e-government projects in the region will enable it to meet its tough deadline. “It’s really a challenge to do this in eight months but it is a challenge we have set for ourselves. Because we are working with Raya, we are confident that we will finish this on time,” he said. As well as automating and web enabling the government services using Oracle Solutions, Raya — along with its partner in the region Omnex Qatar — will automate the Ministry’s back office processes. “The ministry serves around 10,000 people and we have 40 applications that run on the server,” said Al Kaabi. “We want people in Qatar to be able to access these services at any time – in their homes or offices,” he added.

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