Networking hospitality

Middle Eastern hoteliers have the chance to hear about the latest networking technologies for their industry at a series of seminars in Dubai this week.

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By  Eliot Beer Published  December 12, 2005

Middle Eastern hoteliers have the chance to hear about the latest networking technologies for their industry at a series of seminars in Dubai this week. The events, hosted by vendor Nortel Networks, will focus on cutting edge technologies which have the potential to enhance guest’s experiences, such as touch-screen IP phones which allow guests to control their environment more effectively, and converged network solutions which allow enhanced multimedia content for visitors. Other technologies being demonstrated include wireless VoIP (voice over IP) communication to replace older systems such as walkie-talkies for staff. Ramin Attari, vice president for Nortel Networks Middle East, says, “Nortel is the clear communications leader in the Middle East’s hospitality industry and already works with the vast majority of the UAE’s hotels. These events are designed to show solutions that help hotels address their most strategic priorities: expand their services, improve their guest loyalty and bolster profitability.” Nortel partners Citrix and Datapulse will also be present at the seminars. Attari says their products are complementary to Nortel’s, and are also focused on adding value to the hospitality industry. Among Nortel’s existing customers in the region is the Al Habtoor group, which has implemented a range of networking technologies recently, covered in the December 2005 issue of ACN. PK Ravi, IT manager at the Al Habtoor Grand Hotel and Spa, says, “Now that we have the infrastructure implemented we will be able to maximise value and quality for our customers with minimum effort and investment on our part.”

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