Jordan Telecom extends services using IBM suite

Jordan Telecom is to launch new mobile, fixed and internet services for its customers after signing a multi-million dollar deal with IBM.

  • E-Mail
By  Diana Milne Published  October 16, 2005

Jordan Telecom is to launch new mobile, fixed and internet services for its customers after signing a multi-million dollar deal with IBM. The deal will allow Jordan Telecom to reduce the size of its infrastructure and to deploy a number of different new technologies including infrastructure consolidation, data warehousing, business intelligence (BI) solutions, and a new portal service for its customers and employees. “Earlier this year, Jordan Telecom embarked on a number of initiatives that drive internet growth in the Kingdom, including the launch of major innovative services that encourage the adoption of technology by Jordanian businesses,” said Rula Ammuri, chief information officer at Jordan Telecom. “In order to do this, we required a robust and reliable technology infrastructure that would allow us to manage our operations effectively and provide us a sophisticated platform to launch new mobile, fixed and internet services for our customers,” Ammuri added. Jordan Telecom’s new data warehouse and BI solution will be based on the IBM Telecom Data Warehouse end-to-end open-standards solution. It will incorporate existing elements of the telco’s customer relationship management (CRM) system and will connect into its other business processes. The deal will see Jordan Telecom migrate its existing base of Unix servers to IBM’s eServer pSeries technology, which will be used to underpin its billing and customer care applications. The telco said the move would help it to handle expected increases in data loads. “Jordan Telecom is operating in one of the most dynamic telecom markets in the region, an environment that encourages competition and brings new growth opportunities through the launch of advanced value-added services,” said Takreem El-Tohamy, general manager of IBM Middle East, Egypt and Pakistan. “Using sophisticated solutions that are based on open architecture and open standards, we believe will help it be poised to reap the benefits of convergence and offer the most innovative services to its customers.” Jordan Telecom has selected Websphere as the integrating platform for its intranet portal. It has also provided its 500 employees with ThinkCentre desktops that incorporate ThinkVantage technologies and offer advanced security and PC manageability features.

Add a Comment

Your display name This field is mandatory

Your e-mail address This field is mandatory (Your e-mail address won't be published)

Security code