Air Arabia forms IT joint venture

Air Arabia has formed a joint venture with the IT arm of the Sri Lankan conglomerate, John Keells Holdings (JKH). The new company, Information Systems Associates (ISA), will service the low-cost carrier’s internal IT needs and also offer services to external parties in both the aviation sector and other industries.

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By  Neil Denslow Published  October 1, 2005

Air Arabia has formed a joint venture with the IT arm of the Sri Lankan conglomerate, John Keells Holdings (JKH). The new company, Information Systems Associates (ISA), will service the low-cost carrier’s internal IT needs and also offer services to external parties in both the aviation sector and other industries. “Information Systems Associates will offer solutions and services to all airlines in the region and to low-cost airlines globally,” explained Ali Al-Hamdany, Air Arabia’s head of IT and general manager of ISA. “The services will range from essential airline solutions, such as management of aircraft rotation, flight scheduling, crew management and yield management to unique systems designed to address specific needs.” The Sharjah-based low-cost carrier opted to form a joint venture, as it was the most cost effective way to ramp up its IT in line with the growth of its fleet. The airline had considered growing its own internal IT department, but the increase in its staff base would have gone against the company’s low-cost mindset. “IT solutions provide a cutting edge for most of the activities in an airline, including activities in sales, marketing, crew scheduling, engineering, HR, finance and others,” said Al-Hamdany. “We therefore had to think of a way to have these solutions, while also ensuring that they were always in line with the business requirements and the development in technology.” “With that in mind we narrowed our options to two,” he adds. “The first option was to expand our IT department, while the second option was to form a joint venture with an established IT organis

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