Online opens its doors for reseller training

Online Distribution has opened a dedicated competency centre, providing training for its partners on its rapidly expanding range of computer security products.

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By  Andy Tillett Published  October 3, 2005

Online Distribution has opened a dedicated competency centre, providing training for its partners on its rapidly expanding range of computer security products. “Throughout Q4 we will be doing a lot of training. The centre provides a massive benefit to our channel offering. We won’t have courses where you need a specific number of partners to sign up before you can run them, we can even sit with them one on one. We have professional consultants, technical mangers for our portfolio and they can show resellers hands on what they can offer,” said Sushma Kajaria, sales manager at Online Distribution. The competency lab will be a key asset and to the security solutions arm of Online, which was set up eighteen months ago. Online also added a further five products to its security portfolio at this year’s Gitex. “Three years back we didn’t carry any security devices, but a need has evolved to provide full security solutions for our partners to carry, something we have been able to pick very well by watching global trends. This is one of the advantages we have as part of an international distribution group,” said Venu Menon, divisional director at Online Distribution. The emphasis for Online is to create a portfolio of security products that will complement each other to present to potential customers as a full solution. The distributor also has a view to becoming the regional training centre partner for a number of the vendors it carries. “We have always been a value added distributor (VAD), and looked at ways of enhancing our partners’ skills. With the competency lab we will be building strength into our channel. There is such a glut of new product coming to the market it is impossible for the resellers to know which area to make an investment in. We can train the resellers as to why we have the products in our portfolio that we do,” said Sandor Fulop, technical manager at Online Distribution. Online’s security portfolio includes: Trend Micro for antivirus and spam prevention software, CipherTrust for e mail Security , Vasco for authentication , Bluecoat Spyware interceptor and Safenet for information security.

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