Al Yousuf is Avaya Gold Partner

Avaya awards Al Yousuf first Gold Partner status in the Middle East.

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By  Eliot Beer Published  October 2, 2005

Avaya, the international telephony firm, has given Gold Partner status to Future Technology, owned by the Al Yousuf IT company. Avaya says it gave the firm Gold Partner status because of its extensive experience in deploying IP telephony solutions and its expertise in the Middle East. This is the first time the telephony giant has awarded the status to an organisation in the region. Nidal Abou-Ltaif, managing director for Avaya in the Middle East and North Africa, says, “Future Technology is a regional leader in IP telephony installations to regional enterprises such as banks, governments, educational institutions, and manufacturing plants, among others, which have realized that IP telephony is the way of the future – it’s reliable, scaleable, and secure. “Avaya has selected Future Technology as a Gold Partner based on the quality of its work, its revenue generation, and its customer support levels – all of which remain of the very highest caliber.” “The entire Al Yousuf company shares in the excitement of this new Future Technology Gold Partner award from Avaya; we are very proud,” says Daoud Eid, director of Al Yousuf’s IT Department. “The region’s commercial enterprise space is switching its communications to IP telephony, as it offers many capabilities not available in the traditional telephony. These capabilities in networking, mobility and messaging are the needed edge for organizations today to remain competitive.” Future Technology has implemented IP telephony solutions in 15 call centres and 70 other companies within the last 18 months.

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