Micromuse to open regional office in Dubai Internet City

Enterprise management solutions provider, Micromuse, will be opening an office in Dubai Internet City before the end of this year to promote its Netcool suite of solutions in the region and also maintain a local presence.

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By  Vijaya Cherian Published  September 28, 2005

Enterprise management solutions provider, Micromuse, will be opening an office in Dubai Internet City before the end of this year to promote its Netcool suite of solutions in the region and also maintain a local presence. The plan coincides with the decision of its systems integration partner, Mibtree, to open an office in Abu Dhabi. “We will continue to sell through our local channel partners,” says Shaheen Haque, Middle East manager for Micromuse. “However, having a presence in the region will enable us to support our Middle East partners and customers better,” he adds. Micromuse’s Netcool suite is targeted primarily at the telecommunications and banking sector. The suite includes modules for the management of the Enterprise, security, systems, applications, faults, business services and performance. Micromuse’s current regional clients include Etisalat, Saudi Aramco and National Bank of Dubai among others. Once the Dubai office is opened, Haque will head the local operations. Early next year, the company will also have a technical person at DIC. Micromuse’s systems integration partner, Mibtree, also recently opened an office in Abu Dhabi close to its local partner, Emircom. “If you are dealing with government bodies, they prefer an in-region supplier. So, it has been better for us to partner with a regional systems integrator such as Emircom,” says James Duff, sales manager of Mibtree. Although the systems integrator currently has one technical consultant in Abu Dhabi, it hopes to have four more people here in the next 12 months.

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