Visitors line up at Q-matic

Qatari-based Flora Technology has teamed up with Q-matic to showcase the latest in queue management technology at Gitex 2005.

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By  Neil Denslow Published  September 28, 2005

Qatari-based Flora Technology has teamed up with Q-matic to showcase the latest in queue management technology at Gitex 2005. The company’s team has been visiting the show for a number of years, but this time round it decided to take the plunge and book its own stand in order to better represent itself and its products. “We began to notice with each year just how big the show was getting, so we decided that this year was the right time to display our queue management systems,” says Kamal Abu Alsaud, managing director, Flora Technology. “The systems are from a manufacturer called Q-matic, which is based in Sweden, and with over 20 years’ experience in providing these types of systems, they have the knowledge and support to ensure their products are of the highest standard,” he continues. Q-matic’s range of products are ideally suited for any shop or office that receives a large number of visitors. Its target market includes banks, government departments, retail outlets and post offices. Indeed, one of Flora’s major clients in Qatar is Qatar Post, and Q-matic systems can also be found in post offices in the Netherlands, Switzerland, Norway, Spain, Poland, Brazil, The Czech Republic and Italy among other countries. At Gitex, Flora and Q-matic are showcasing Q-matic’s latest product offerings and taking the opportunity to meet potential partners and clients. The two companies are particularly focusing on the Swedish manufacturer’s latest release, which is called the Q-nova. The solution is an innovative, wireless take-a-ticket system, which is particularly aimed at the retail market. The major advantage of Q-nova is the fact that it is wireless. This means that up to 10 units can be mounted anywhere within a 50 m range of a main terminal without the user needing to worry about drilling into walls to install a wiring system. As such, the Q-nova is both easier and cheaper to install than traditional wired solutions. “Wireless technology is the way forward, and, with Q-nova even the display control is wireless,” says Alsaud. “The displays themselves can be mounted onto a floorstand or attached to a wall, and likewise with the ticket printer,” he continues. “The system is also very easy to use, so no training is required. Also, the installation can be done inhouse as the system comes complete with a do-it-yourself manual,” he adds. Among the other functions of the Q-nova is the ability to print adverts on the back of tickets, which can greatly help sales. The Q-nova also enables the user to generate reports, including waiting times, transaction times and the total number of customers served per workstation. “This product really does provide the end user with everything they need from a queue management system,” comments Alsaud. “And, We expect to come away from Gitex with a number of good leads,” he continues.

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