Amlib has the books in order

Australian-based Infovision Technology is promoting two types of knowledge management solutions at this year’s Gitex.

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By  Neil Denslow Published  September 28, 2005

Australian-based Infovision Technology is promoting two types of knowledge management solutions at this year’s Gitex. First of all, the company is showcasing Amlib, a library management system, and alongside this, it is promoting Infovision, an e-document archiving solution. The company is making its debut at Gitex, and it is pleased with the response it has had so far. “The show has been good for us,” says Harold Dykstra, Infovision’s director. “We are only here to find a distributor, but we have even had a few potential customers come and ask us about the solutions. We will obviously follow up these leads eventually, but we want to get the distributor in place first,” he continues. Although new to the Middle East, the company already has a long list of client references from around the world. It can, for instance, boast of customers in Australia, New Zealand, the UK, Ireland, the USA, Belgium and Kazakstan, to name but a few examples. “Our products are used by lots of councils, universities and law firms, including many big name clients,” Dykstra adds. The main advantages of Infovision’s solutions over rival offerings, according to Dykstra, are their ease of use and support levels. “In Amlib, for instance, we have a very progresive product in terms of its user friendliness, and we also offer strong support,” he explains. The importance the company puts on support is one of the main reasons why it places such emphasis on getting the right partners in place in the local market. The company is able to service its products online from Australia, but it also wants a strong local player to lead the sales effort and to provide on the spot support. “Ideally, we are interested in people with library or knowledge management experience, but we can assist a new partner by deploying staff with them if needs be,” Dykstra notes. So far at Gitex, Infovision has already met a number of potential partners from all over the region, so it is confident about finding the partner it needs. “We will certainly have a partner in place by the end of the year,” says Dykstra.

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