Avaya launches FMC phase one

Avaya has announced the global availability of the first phase of its enterprise fixed mobile convergence (FMC) applications, jointly developed with Nokia, for Series 60 platform devices.

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By  Andy Tillett Published  September 28, 2005

Avaya has announced the global availability of the first phase of its enterprise fixed mobile convergence (FMC) applications, jointly developed with Nokia, for Series 60 platform devices. The downloadable applications transform Series 60 platform mobile devices into virtual desktop phones by enabling mobile workers to access the features and functions of their Avaya Communication Manager office desk phone through an easy-to-use onscreen interface. The application enhances accessibility of mobile workers with a feature that enables workers to be reached at a single business phone number that rings the desk phone and mobile phone simultaneously, enabling people to be easily reached and productive regardless of their location. Users can receive calls either on their desktop or on their mobile phone, switching between them transparently as needed. Calls made from a mobile phone appear as if they came from the desktop phone. The user interface of the mobile phone provides easy access to business telephony features such as abbreviated extension dialing, multi-party conferencing, call transfer, voicemail forwarding, group call features, and call forward to coverage for executive support. Mobile workers also have the flexibility to turn off the business profile as needed while remaining accessible for personal calls, enabling them to separate their business and personal communications on their mobile phones. “In co-operation with Nokia, we are bringing this solution to market within six months of commencing the joint project, and after conducting extensive testing with customers,” says Nidal Abou-Ltaif, managing director of Avaya MENA. “By bringing together enterprise and mobile networks, Avaya and Nokia are helping companies see the tangible benefits of fixed to mobile convergence.” Susan Macke, vice president of sales and marketing, EMEA, for Nokia Enterprise Solutions, says: “These results validate the efforts that our teams have placed on building an intuitive user experience regardless of location and scope of business. Our objective is to provide enterprises all over the world, despite their diverse requirements, with solutions that address their mobility needs as well as increasing productivity.” Also throughout this year’s Gitex, Avaya has been demonstrating why an increasing number of enterprises around the world are choosing its internet protocol (IP) telephony solutions ahead of other providers. The vendor says its IP technology, which merges voice, video and data onto a single network, offers enterprises tangible and quantifiable cost-savings, especially when coupled with its value-added services. “Businesses still regard everyday activities, such as sending an e-mail or fax, making a telephone call or using the internet as separate technological functions, our aim is to let customers know the time and cost savings that can result through merging these activites,” says Abou-Ltaif.

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