eGovernment promotes range of online services

Dubai’s eGovernment team is demonstrating a wide range of its top services today, such as ePay, as well as tempting local users with some special offers.

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By  Gitex Times Staff Published  September 25, 2005

The main aim of Dubai eGovernment’s participation in Gitex this week is to promote its range of e-services and increase awareness among the general public and corporates about the benefits of using the online tools and services of Dubai government. At the show this week, the eGovernment team is hosting a number of government departments on its stand, and there are a number of workstations set up to highlight their online offerings and demonstrate the benefits of solutions such as electronic transactions. In addition, the Dubai eGovernment team will spend much of this week promoting some of its already popular services, including mDubai, eCitizen, eLibrary, ePay and its Askdubai offering. There are two faces to the mDubai service — the mDubai Push Service, where customers receive information from government departments through SMS, and mDubai Pull Service, where customers initiate inquiry on government services. eCitizen is an instructor-led training programme designed to increase the level of eliteracy among the general public, while the eLibrary is a core service provided through collaboration between Dubai eGovernment and Dubai Municipality – Public Libraries section. It integrates all Dubai libraries and acts as a unified channel through which end users can search for publications and documents through the databases of the contributing departments. As most of the government departments are participating at Gitex under the umbrella of Dubai eGovernment, a few special promotions are planned for visitors to its stand this week. For example, Dubai Naturalisation and Residency Department (DNRD), has a special offer for its eGate card. The Dubai eGovernment team hopes that, at Gitex this week, it will be able to highlight its pivotal role as a facilitator of online services. “Visitors to the Dubai eGovernment stand will gain new insights into our achievements in leveraging cutting edge technology to simplify and speed up government transactions and eliminate the need for physical visits to various departments,” says Salem Al Shair, eServices director at Dubai eGovernment.

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