New delivery chain solution for FCC Kuwait

Wipro successfully deploys point of sales and service application at Future Communications Company.

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By  Sarah Gain Published  August 7, 2005

Wipro has developed and delivered a centralised data repository to eliminate redundancy in the point of sales and service system at the Future Communications Company (FCC), Kuwait. The web-based application consisted of sales, stores and service order modules, streamlining the processes and improving tracking of inventory and sales transactions for FCC, leading to a faster turn around time for service delivery. The application has automated the flow of information across FCC’s stores and the company that Wipro’s extensive integration skills, coupled with its expertise in dealer management solutions, was responsible for the timely completion of the project. “The system has provided us an effective mechanism of managing operations through out our delivery chain. The developed application can be accessed across the organization to receive goods, automate stock movement information, capture warranty information, generate service order, automate service order information flow and transfer sales information to the application interface,” says Salah Awadi, general manager of FCC.

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