Jawwal signs Open Licence agreement with Microsoft

Palestinian cellular company Jawwal has entered a Multi-Year Open Licence (MYO) enterprise agreement with Microsoft that will help the telecoms company standardise on Microsoft technologies.

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By  Caroline Denslow Published  July 28, 2005

Palestinian cellular company Jawwal has entered a Multi-Year Open Licence (MYO) enterprise agreement with Microsoft that will help the telecoms company standardise on Microsoft technologies. The agreement also allows Jawwal to avail of free upgrades to new versions of software upon release, as well as Microsoft’s enhanced support services. “The agreement provides us with full support for all our Microsoft applications, including discounts, free upgrades and consultancy services in case we need to improve our Windows infrastructure,” said Mustafa Hasan, Jawwal’s director of IT. The MYO is a three-year contract for small or medium-sized organisations that want Software Assurance built in as standard. The cost of product licences is split equally over the three years, and customers pay a fixed price per PC — based on the number of PCs covered and the Microsoft platform products chosen. There are two MYO Licence agreement options: Enterprise and Volume. With the Volume option, customers need to buy platform product licences for at least five PCs. With the Enterprise option, every qualifying PC in the client’s organisation must be enrolled in the agreement and standardised on one or more of the Microsoft platform products. Jawwal has chosen to standardise both its client and server platforms to Microsoft technologies because of the users’ familiarity of Office and Windows applications, said Hasan. “We wanted to improve our whole IT infrastructure. We had a choice between Microsoft or Linux but we decided to go with Microsoft because most of our applications are Windows-based and the users are used to Microsoft’s desktop and servers applications,” Hasan explained. “I could see a clear benefit in the long term from this enterprise agreement through the support that Microsoft delivers, the access to upgrades, and the low total cost of ownership that it offers,” he added. Hasan is counting on Microsoft’s consultancy services to assist in Jawwal’s IT expansion plans. “This agreement gives us the peace of mind that all of our Microsoft applications across all our departments will be up-to-date and fully supported by Microsoft, enabling us to focus on our customers and building our business,” Hasan explained. “Instead of worrying about our expansion project, Microsoft can take care of it for us while we focus on our core business, instead.”

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