Builders’ Merchants lay down Omega foundations

Builders’ Merchants, a subsidiary of building materials supplier BUMGA Group, is deploying an integrated information system to allow its various departments to work together better and improve overall efficiency within the company.

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By  Caroline Denslow Published  July 28, 2005

Builders’ Merchants, a subsidiary of building materials supplier BUMGA Group, is deploying an integrated information system to allow its various departments to work together better and improve overall efficiency within the company. It is expecting to go live this August with Oracle Omega Plus, a mid-range enterprise resource planning (ERP) application from value-added reseller Emirates Trading, to help integrate all areas of Builders’ Merchants business, such as sales order processing, stock control and financial accounting. “We needed to integrate all the areas of our business through a better information management system so that we will be able to make our decisions faster and more efficiently,” said Siddharth Balachandran, director, BUMGA Group of Companies. “I felt that although each department in the company is functioning at 100% efficiency, as a team the efficiency was not what I expected it to be. “I see room for improvement,” Balachandran added. By moving to Oracle Omega Plus, Balachandran expects to resolve the bottlenecks within its business processes. Moving goods from the port to the warehouse, for instance, takes a lot of time because it involves several processes, including importing procedures, and a lot of paperwork, Balachandran said. Cutting the time it takes to deliver goods to customers is also another aspect of Builders’ Merchants operations that Balachandran hopes the new system can resolve. Oracle Omega Plus is replacing an in-house system that Builders’ Merchants used to record information, such as current stocks in the warehouse, sales orders and import details. The new system will link Builders’ Merchants branch office and warehouses — where data input can be done — to its head office, which will act as the system’s host and process the data. At the moment, the different offices can link in to the host system via dial-up connection. Balachandran chose Oracle because he was looking for a user-friendly system that his staff can easily understand. “My main concern was the learning curve needed to transition from the old system to the new one. I wanted a system that is user friendly and flexible enough for my staff to adapt to quickly”, he said. “That was the main requirement. Cost was also one of the main criteria but that was lower down the list. My main concern was how the team could adopt to the new software,” he elaborated.

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