Park Hyatt to provide video on demand TV

The soon to open Park Hyatt Dubai is implementing KoolConnect’s Imagine video-on-demand solution, with installation and maintenance services provided by Catvision, as the hotel’s in-room entertainment provider.

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By  Sarah Campbell Published  July 3, 2005

The soon to open Park Hyatt Dubai is implementing KoolConnect’s Imagine video-on-demand solution, with installation and maintenance services provided by Catvision, as the hotel’s in-room entertainment provider. The 225-room resort, located on the bank of the Dubai Creek, will offer guests unlimited movies on demand, 24-hours a day. The Imagine system, currently serving guests in over 5,000 rooms in the US, incorporates video-on-demand, high-speed internet access, virtual concierge services and express checkout. What’s more, the television menu and home screen is being specifically customised to fit the look and feel of the hotel. “Our goal was to outfit Park Hyatt Dubai with the finest amenities available to the hospitality market, then build on that concept by integrating the latest trends in technological innovation,” said Pablo Graf, general manager of Park Hyatt Dubai. “By signing with KoolConnect, guests of Park Hyatt Dubai will enjoy a feature-rich, turnkey in-room entertainment system capable of delivering the highly sophisticated solutions needed for today’s business or leisure traveller. We are delighted to be amongst the first to introduce this unique platform to travellers in the UAE and look forward to the convenience and enjoyment it will bring our guests,” he added. In addition to its entertainment services, the Imagine technology enables hoteliers to enhance property marketing programs, build partnerships with local businesses, as well as modify content and deliver hotel promotions via KoolConnect’s web-based management system, KoolCentral. “A high technology platform; backed by quality installation, support and maintenance services, is the driving force behind leading hotels throughout the globe and is crucial for top hotels who aim to meet the demands of their guests on a 24/7 basis,” said Sudhir Damodaran, director of Catvision. “The KoolConnect- Catvision alliance delivers on both these fronts, and when combined with our knowledge of the Middle East market and expertise in providing cable TV services, allows us to continue our tradition of excellence,” he added.

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