NCB picks Level Four to upgrade ATM

The National Commercial Bank (NCB) has tapped Level Four Software, a provider of ATM testing and development software, to upgrade its ATM infrastructure in preparation for its planned migration to the SPAN 2 national network.

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By  Caroline Denslow Published  May 29, 2005

The National Commercial Bank (NCB) has tapped Level Four Software, a provider of ATM testing and development software, to upgrade its ATM infrastructure in preparation for its planned migration to the SPAN 2 national network. The solution will be deployed at NCB’s headquarters in Jeddah, Saudi Arabia, and is a major part of the bank’s initiative to meet the Europay MasterCard Visa (EMV) mandate for smart chip cards. “We assessed current market offers, to support the automation strategy to meet NCB goals, and it soon became clear that Level Four's reputation as the best-of-breed ATM test and development solution provider was well deserved,” said Mohammed Al-Maghrabi, head of software quality assurance at NCB. A range of tools from Level Four's ATM Channel Development Suite, including the ATM Developer, EMV and 3DES FastTrack modules, and Bunch Note Acceptor, will be implemented. The company’s ATM Network Stress Tester, a module used for simulating an entire ATM network, will also be used to test-run NCB’s new system. The ATM Network Stress Tester, which uses the ATM Simulator's core logic, will replicate real-life scenarios to measure the stress levels the ATM system can handle. “Prior to our relationship with Level Four, we were using the traditional, manual way of testing ATM transactions. We needed to totally re-evaluate the way that we conducted our ATM testing,” said Al-Maghrabi. The testing will be done to ensure that NCB’s extensive ATM network, which includes about 960 ATM machines spread throughout the Kingdom, can cope with the anticipated transaction volume the bank will encounter. Saudi Arabia, in particular, has a heavy rate of ATM channel use due to the vast number of services available at the ATM channel, according to Level Four. In addition, Saudi Arabian banks’ host systems are required to adhere to stringent stress performance standards, making the use of the ATM Network Stress Tester more imperative, Al-Maghrabi said.

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