Find out what you’ve missed

UAE incumbent telco Etisalat has improved its mobile phone offer with the launch of a new service that sends users details of missed calls by text message (SMS).

  • E-Mail
By  Matthew Wade Published  May 22, 2005

UAE incumbent telco Etisalat has improved its mobile phone offer with the launch of a new service that sends users details of missed calls by text message (SMS). Until now Etisalat customers could not find out the numbers of calls they had missed when their phone was busy, switched off or outside the coverage area. However, with the new ‘Missed Call Notification service’ each missed call will be noted and its details sent in an SMS to the customer’s phone, which in turn will arrive whenever they switch back on or return inside the coverage area. “In terms of convenience and power of staying in touch this service will open new doors to our mobile customers,” Mohammed Al Fahim, executive vice president of Marketing at Etisalat said: “This service is available to post-paid, Wasel and Najm customers.” “Post-paid” refers to Etisalat’s standard GSM ‘contract’ (or monthly bill) service, while Wasel is its pre-paid service. Najm meanwhile is Etisalat’s recently launched premium contract service. This offers users tailorable packages, as well as the chance to choose, and then rent, a phone number from a list provided by Etisalat; a service that Etisalat says is proving particularly popular with young Arabic users. In terms of setting the service up, customers must first register, pay a one-off Dhs 30 registration fee, and then enable the service. Customers can register either by calling 125 and following the voice prompts, or by sending ‘r mcn’ as an SMS to 1010. In both cases, a confirmation SMS will be received on their phone and the funds automatically deducted from their account. To then enable the service, customers must divert calls to 134 from the call divert menu of their handsets to receive SMS notification when their phones are switched off or outside the coverage area.

Add a Comment

Your display name This field is mandatory

Your e-mail address This field is mandatory (Your e-mail address won't be published)

Security code